Technical Field Representative - Aerospace MRO

Aerospace Field Service & Training Specialist

In-Person Role · Huntington Beach, CA area · 50%+ Travel (primarily Western US)

COMPANY PROFILE

%CF; A fast-growing aerospace technology company headquartered in Huntington Beach, California.

%CF; A supportive environment where employees can grow personally and professionally while feeling genuinely valued.

%CF; Our innovative products are transforming Maintenance, Repair, and Overhaul (MRO) processes for both commercial and defense aerospace customers.

%CF; Founded in 2005, we specialize in our unique, patented Electro-Discharge-Machining (EDM) technology.

COMPENSATION & BENEFITS

%CF; Base Salary: $75K–$110K DOE

%CF; Annual Bonus Potential

%CF; Non-Matching 401(k)

%CF; Generous PTO Policy

%CF; Health / Dental / Vision Benefits

THE ROLE YOU WILL PLAY

We're looking for a talented and customer-focused Aerospace Field Service & Training Specialist to join our team. In this dynamic role, you'll travel to customer sites across the Western US to deliver outstanding technical support, hands-on service, and training that helps our aerospace and defense customers get the most out of our EDM equipment.

You'll be the face of our company in the field — solving technical challenges, training operators, building strong customer relationships, and contributing to our continued growth.

JOB RESPONSIBILITIES INCLUDE

%CF; Provide expert on-site installation, troubleshooting, maintenance, and repair of our patented EDM systems at customer facilities.

%CF; Deliver high-quality technical training and engaging product demonstrations to military and commercial customers, both on-site and virtually.

%CF; Conduct valuable follow-up visits (typically 3–6 months later) to reinforce training, check performance, and ensure complete customer satisfaction.

%CF; Identify ways customers can benefit from additional support or solutions and partner with the sales team to help them succeed.

%CF; Build and maintain strong, long-term relationships with customers, including key decision-makers and influencers in OEMs, MROs, military units, and commercial airlines.

%CF; Represent the company professionally at customer sites, trade shows, and industry events.

%CF; Prepare and deliver clear, effective technical presentations and demonstrations to small groups.

%CF; Document site activities, training outcomes, and customer feedback to keep the team informed and continuously improve our service.

%CF; Contribute to the creation of training materials, case studies, and other helpful technical content.

%CF; Support occasional bid and proposal efforts by providing valuable technical insights.

%CF; Help forecast service needs and customer requirements to support smooth operations and planning.

%CF; Stay current on product capabilities and industry best practices in aerospace structural maintenance and MRO.

BACKGROUND PROFILE

%CF; 5+ years of hands-on aerospace or military structural/airframe maintenance, repair, or field service experience is a must, with no exceptions — specifically an Airframes MOS or equivalent hands-on structural repair background.

%CF; Experience delivering technical training or conducting product demonstrations is highly valued.

%CF; Comfortable preparing PowerPoint presentations and speaking in front of small groups.

%CF; Strong technical troubleshooting and problem-solving skills.

%CF; Excellent interpersonal skills with a natural ability to build positive relationships.

%CF; Flexible and excited about 50%+ travel, primarily across the Western United States.

%CF; US Citizenship is required.