Collections Coordinator
Job Description
Collections Coordinator
Tomball, TX 77375
$18.00 - $25.00 per hour DOE
Full-Time | Monday-Friday | 8:30 AM - 5:30 PM
Immediate Opening!Connect Staffing is seeking an experienced Collections Coordinator for a growing company in the backup power and home services industry.
We are specifically seeking candidates with recent third-party collections agency experience who thrive in a fast-paced environment and have a proven track record of recovering delinquent accounts, negotiating payment arrangements, and meeting collection goals.
Responsibilities- Manage delinquent accounts ranging from 30 to 120+ days past due
- Conduct high-volume outbound collection calls and follow-up communications
- Negotiate payment arrangements and settlement agreements
- Monitor payment plans and ensure timely follow-up
- Maintain accurate documentation of collection activities and customer communications
- Review account history and payment trends to determine collection strategies
- Perform skip tracing and account research when necessary
- Resolve customer disputes and payment-related concerns professionally
- Escalate high-risk or non-responsive accounts as needed
- Communicate effectively with customers and internal departments
- Minimum 2 years of collections experience
- Third-Party Collections Agency Experience REQUIRED
- Experience managing high-volume collection accounts
- Strong negotiation and conflict-resolution skills
- Ability to meet collection goals and performance metrics
- Excellent verbal and written communication skills
- Proficient with Microsoft Office and computer systems
- Reliable, professional, and detail-oriented
Candidates with experience working for collection agencies, debt recovery firms, financial institutions, or other high-volume collections environments are strongly encouraged to apply.
Pay & Benefits- $18.00 - $25.00 per hour DOE
- Full-time opportunity
- Monday-Friday schedule
- Growth potential with a stable and growing company
Only candidates with Third-Party Collections Agency experience will be considered.
