Residential HVAC Manager

Zenner & Ritter, a trusted name in home services for over 90 years, is seeking a full-time Residential HVAC Manager to join our team in Buffalo, NY.WHY SHOULD YOU CONSIDER JOINING US?This is an excellent opportunity for someone with strong supervisory skills and experience in the HVAC industry.THE GREAT PAYThis full-time Residential HVAC Manager position offers a competitive salary of $55,000 - $65,000/year.OUR SOLID BENEFITSHealth, dental, and visionPaid time off (PTO)401(k) with a company matchLife insuranceBonus structureEmployee Assistance Program (EAP)Growth opportunitiesShort- and long-term disabilityCompany partiesCompany phone and uniformsWHO ARE WE?We have been a trusted name in home services for over 90 years, and we're continuing to grow! We're not just offering jobs-we're offering long-term careers. As the largest residential heating and cooling company in Western NY, we're expanding our services to include plumbing, electrical, energy, and green technology solutions. Whether you're interested in management, accounting, sales, customer service, or technical roles, we have opportunities for you to join a team committed to innovation and exceptional service. With flexible scheduling, excellent benefits, supportive team members, and a strong focus on career development, Zenner & Ritter is the perfect place to grow! Join us!WHAT DOES YOUR DAY ENTAIL?You will work Monday through Friday, 7:30 AM - 5:00 PM, with an on-call rotation for phone support. This role is primarily based in our office, with occasional ride-alongs to stay engaged with field operations.As the Residential HVAC Manager, you will oversee the daily operations of our service department, including supervising technicians who handle equipment repair and maintenance. You will be responsible for managing the team's performance, conducting appraisals, and setting improvement goals in line with company standards. Additionally, you will play a key role in developing and monitoring departmental budgets, ensuring that goals and objectives are met. Part of your responsibilities will include participating in the on-call phone support rotation and working closely with other departments!DO YOU HAVE WHAT IT TAKES?Supervisory experienceStrong communication and customer service skillsManagement experience in the service field is a plus. If you're ready to take the next step in your career and join a trusted home services team, we invite you to apply. Our 3-minute, mobile-friendly initial application makes it easy to get started.Must have the ability to pass a background check and drug screening test.

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