CRM Administrator

CRM Administrator - Titan Factory Direct???? Location: San Antonio, TX (On-site with future hybrid potential)???? Salary: $45,000-$55,000 per year + full benefits including 401(k)About the RoleTitan Factory Direct is seeking a CRM Administrator who takes pride in precision, organization, and system reliability. This role is ideal for someone who enjoys solving complex problems, improving processes, and maintaining clean, efficient data systems that directly support business performance.As part of our operations and sales support team, you'll manage, maintain, and optimize our Zoho CRM platform - ensuring data accuracy, enhancing automation, and supporting our team's productivity.Does this sound like you?You prefer facts, structure, and clear expectations.You take ownership of your work and deliver consistent, accurate results.You enjoy identifying process improvements and applying logical solutions.You manage your time independently and hold yourself accountable.You find satisfaction in keeping systems organized and efficient.If this reflects your work style, Titan Factory Direct may be the perfect fit.Key ResponsibilitiesMaintain and administer the CRM system (Zoho) with precision and consistencyManage user accounts (add, remove, and maintain permissions)Conduct regular data audits and ensure information integrityCreate and refine automation workflows to streamline sales processesBuild, schedule, and distribute custom reports for leadershipSupport the sales team with CRM training and optimizationCollaborate on new feature rollouts and testing for system updatesPerform all duties as assigned by managementRequired QualificationsBachelor's degree in Business, Information Systems, or related fieldProven experience managing CRM platforms (Zoho preferred)Strong analytical and troubleshooting skillsExcellent written and verbal communication abilitiesHigh attention to detail and accuracy in data managementProficient with automation tools, reporting dashboards, and CRM best practicesAbility to work independently, prioritize, and meet deadlinesWhat We OfferCompetitive salary and performance-based incentivesFull benefits package (medical, dental, vision)401(k) with company matchStable, structured work environmentOpportunities for professional growth and developmentNext StepsJoin a company where precision and reliability matter.Submit your resume and complete the Culture Index Survey titled Titan Factory Direct to be considered for this position.Titan Factory DirectAbout Titan Factory DirectTitan Factory Direct is a leading provider of manufactured and modular homes. Our sales centers offer customers a seamless home-buying experience - from model browsing to customization and purchase - backed by a professional, service-oriented team.Background check and Drug Screen are required

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