Mortgage Processor II

Overview

CTG is seeking to fill a Mortgage Processing Specialist opening for our client in Cheektowaga, NY.

Location: Cheektowaga, NY
Duration: 12 months

Overview:
The Mortgage Processing Specialist is responsible for processing conventional and government loan requests in compliance with product, underwriting, and investor guidelines. This role ensures a seamless application experience by maintaining effective communication with all parties involved and ensuring adherence to regulatory requirements.

Primary Responsibilities:

• Maintain effective communication with customers, brokers, loan officers, and co-workers throughout the loan application process.
• Collaborate with internal departments and external organizations to gather necessary documentation (e.g., Verification of Employment, IRS Transcripts, title search, appraisals).
• Notify relevant parties of any irregularities concerning mortgage guidelines immediately.
• Monitor and update credit reports, appraisals, and documentation to ensure all underwriting conditions are satisfied.
• Perform administrative duties, including preparing and mailing commitment letters, reviewing title and homeowners insurance, and updating loan conditions.
• Ensure compliance with regulatory requirements and internal standards.
• Identify and escalate risk-related issues to management.
• Promote a diverse work environment that reflects the M&T Bank brand.
• Complete other related duties as assigned.

Scope of Responsibilities:
Work closely with internal and external customers, including co-workers, borrowers, and loan officers.

Supervisory/Managerial Responsibilities:
None

Education and Experience Required:

• Associate's degree with a minimum of one year of mortgage industry experience or two years of equivalent work experience, OR three years of equivalent work experience including one year in the mortgage industry.
• Six months of specific M&T Bank mortgage processing experience plus an additional 6-12 months in customer service, operations, or financial services.
• Proficiency in PC skills with strong knowledge of spreadsheet, word processing, email, and PDF software.

Education and Experience Preferred:

• Ability to make sound decisions based on available information.
• Knowledge of product, investor, and compliance requirements.
• Flexibility to adapt to changes in a fast-paced mortgage environment.
• Excellent verbal and written communication skills.
• Highly organized with multitasking capabilities and strong attention to detail.
• Ability to prioritize workload effectively and work collaboratively in a team environment.
• Strong work ethic, reliability, and dependability.

Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.

CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services for this role.

To Apply:
To be considered, please apply directly to this requisition using the link provided. For additional information, please contact Emily Drew at [email protected]. Kindly forward this to any other interested parties. Thank you!