Operations Support Specialist (Contract)
Job Description
We're partnering with a fast-growing technology company seeking an Operations Specialist to join a collaborative, high-performing operations team.
This is an opportunity to make an immediate impact by managing high-volume operational workflows, solving complex problems, and helping deliver an exceptional customer experience.
We're looking for someone who thrives in a fast-paced environment, enjoys learning new processes, and takes pride in producing accurate, high-quality work.
What You'll Do
Manage a high-volume queue of operational tasks.
Process manual workflows with accuracy and efficiency.
Investigate and resolve operational issues by working with customers, external partners, and internal teams.
Review data, identify discrepancies, and ensure accurate processing.
Learn new workflows and adapt as processes evolve.
Partner with cross-functional teams to improve the customer experience.
What We're Looking For
Bachelor's degree required.
2–5 years of professional experience in operations or a process-driven environment.
Strong attention to detail, critical thinking, and problem-solving skills.
Ability to thrive in a fast-paced, evolving environment.
Self-motivated, organized, and eager to learn.
Experience in healthcare, benefits, insurance, payroll, fintech, or SaaS operations is a plus.
Why Join?
Gain experience with a high-growth technology company.
Work alongside collaborative, driven, and supportive teammates.
Make an immediate impact while learning new systems and operational processes.
Opportunity to contribute to a growing team and develop your operations expertise.
