Skip to main content
Posted August 23, 2026

Lexus Service Advisor

Toyota/Lexus of Knoxville
Knoxville, TN, US Full Time

Job Description

Job Description

Responsibilities:

  • Oversee flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service

  • Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer

  • Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled

  • Ensures that the daily inventory of technicians' time is consistently sold to service customers

  • Distribute work between technicians efficiently


Qualifications:

  • Experience is preferred but not required

  • Organized and friendly personality

  • Demonstrated ability to manage others

  • Time management skills

  • Fantastic communication skills with your customers

  • Professional, well-groomed personal appearance

  • Clean driving record

  • Willing to submit to a pre-employment background check & drug screen

Dealership Benefits

Insurance plans available for eligible full time associates

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Voluntary Accidental Insurance

Voluntary Critical Insurance

401k retirement

Paid Holidays for eligible associates

Paid vacations for eligible associates

Employee discounts

Sick Leave for eligible associates

Drug Free workplace

Sign up for Job Alerts