Shipping & Receiving Associate

Job Title: Shipping & Receiving Associate

Department: Procurement

Reports To: Supply Chain Manager

FLSA Status: Non-Exempt

Prepared By: Sunny King, Supply Chain Manager

Prepared Date: August 19, 2026

SUMMARY

The Shipping & Receiving Associate is responsible for daily shipping, receiving operations to support business needs.

This role is responsible for ensuring shipments & receiving are processed accurately and in a timely fashion.

This role supports cross training within the department, ensures compliance with safety and regulatory standards, and identifies opportunities for continuous improvement in efficiency and performance. Effective communication and collaboration skills are essential for maintaining strong internal partnerships and customer satisfaction.

ESSENTIAL DUTIES AND RESPONSIBILITIES

The following are the essential duties and responsibilities for this role. Other responsibilities and/or duties may be assigned according to business need:

• Optimize shipping/receiving workflow daily in alignment with incoming and outgoing demand.
• Schedule and coordinate pickup, delivery of products and materials.
• Forecast peak shipment periods and be prepared to meet deadlines.
• Communicate with other departments, such as: Sales, Purchasing, Production and Accounting.
• Provide shipping instructions, routing information, and coordinate pickup schedules.
• Participate in warehouse safety and security programs, compliance, and training activities.
• Perform warehouse activities including shipping, receiving, storage, and material movement.
• Oversee inbound and outbound order processing to ensure accuracy and on-time performance.
• Get cross-trained in material handling as needed for operational coverage.
• Conduct cycle counts as needed.
• Ensure clear communication with leadership and cross-functional departments.
• Ensure compliance with Standard Operating Procedures (SOPs).
• Perform additional duties as assigned to support business needs.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or aptitude required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to coordinate, and execute a variety of shipping and receiving activities.
• Strong communication, teamwork, and interpersonal skills.
• Strong analytical and problem-solving skills.
• Excellent planning, organizational, process improvement, and time management abilities.
• Proficient in Microsoft Office Suite and applicable warehouse / supply chain software.

EDUCATION and/or EXPERIENCE

Required Education: High School Diploma or General Education Degree (GED) and 2– 3 years of related experience or an equivalent combination of experience and training.

Preferred: Forklift Certification, Certified Logistics Associate/Warehouse Distribution certification from the Manufacturing Skill Standards Council (MSSC) and the Occupational Safety and Health Administration (OSHA), Quality training/certification.

TECHNICAL SKILLS

• Demonstrated organization, communication and problem-solving skills.
• Ability to manage and enforce quality standards.
• Strong safety awareness and ability to enforce safe work practices.
• Shipping & Receiving knowledge and accuracy discipline.

LANGUAGE SKILLS

Ability to read and comprehend technical documents such as work instructions, technical instructions, computer data, and procedure manuals. Basic written language skills are required, including the ability to document and to communicate effectively via email. Good verbal language skills are required, including the ability to speak clearly and effectively to other employees as individuals or groups. Skills in “active listening” are strongly desired, i.e., giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, without interruption.

SOCIAL SKILLS

Aptitude to demonstrate harmonious interpersonal interactions with others of different backgrounds.

Collaboration: Ability to interact with others as a contributing member of a close-knit team.

Teamwork: Ability to work collaboratively with individuals of different backgrounds and interests.

Accountability: Taking ownership of one's work, including responsibility for complete and accurate work.

Resilience: Staying composed and focused under pressure and dealing with unexpected challenges.

Safety Awareness: Prioritizing safety by following safety protocols and recognizing potential hazards.

MATHEMATICAL SKILLS

Aptitude to add and subtract two-digit numbers and to multiply and divide with 10’s and 100’s and perform basic mathematical operations using units of time, pressure, temperature, weight measurement, volume, and distance.

REASONING ABILITY

Aptitude to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with practical problems involving a few concrete variables in standardized situations. Ability to interpret instructions furnished in written, oral, diagram, or schedule form.

COMPUTER SKILLS

Ability to comfortably use computer software as applicable to the role and responsibilities of the work. Must be competent in Windows environment. Ability to learn any new or additional software or hardware products as required by BIRNS in the future. Proficiency in supply chain management software like M1, Oracle or SAP solutions to facilitate planning, forecasting, and optimization. Proficiency in ERP/SCM software and tools.

GENERAL

Self-starter, able to work independently, able to work under pressure, comfortable interacting with all employee levels in the company, including leadership, and able to work cross-functionally within departments and within the company to accomplish objectives, results oriented.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand, use hands, reach with hands and arms to place/replace products. The employee is required to walk, stoop, or crouch. The employee is required to talk or hear the "open" timers and other equipment. The employee must regularly lift and/or move tooling and components weighing up to 10 pounds, and occasionally lift and/or move items weighing up to 50 pounds. Specific vision abilities include vision for quality checks, and depth perception.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee may encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this this job the employee is regularly exposed to slow-moving mechanical parts. Employee is occasionally exposed to airborne particles, toxic or caustic chemicals. The noise level in the work environment is usually moderately loud.

TRAVEL

Estimated 0% travel required. This is to serve as an estimate and may change according to business need.