Receptionist for a Personal & Commercial Insurance Agency
Job Description
Join Our Team!
We are seeking a friendly, professional, and organized Receptionist to join our Personal and Commercial Insurance Agency. As the first point of contact for our clients, you will play a key role in creating positive customer experience while supporting our service and sales teams.
• Greet clients and visitors in a professional and welcoming manner.
• Answer and direct incoming phone calls.
• Assist clients with general questions and route requests to the appropriate team member.
• Schedule appointments and manage office calendars.
• Process incoming and outgoing mail, emails, and faxes.
• Maintain accurate client records and update information in the agency management system.
• Scan, upload, and organize policy documents.
• Support Personal and Commercial Lines staff with administrative tasks.
• Process payments and provide receipts when needed.
• Maintain a clean, organized, and professional reception area.
• Assist with other office duties and special projects as assigned.
• High school diploma or equivalent required.
• Prior receptionist, administrative, customer service, or insurance office experience preferred.
• Excellent communication and interpersonal skills.
Paid Time Off (PTO)###Health Insurance###Hands on Training###Mon-Fri Schedule###Career Growth Opportunities###Retirement Plan###
