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Posted August 23, 2026

Account Associate - State Farm Agent Team Member

Mindy Deno - State Farm Agent
West Lafayette, IN, US Full Time
50000USD - 70000USD per year

Job Description

Job Description
Benefits:
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • 401(k)
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule

ABOUT OUR AGENCY:
I opened my agency in 1996 and currently lead a team of 12. I'm a graduate of Indiana Wesleyan University with a bachelor's degree in Business Administration. Outside of the office, I have a passion for youth sports and spent many years coaching soccer.

Being part of our community is important to us. Our agency proudly supports local schools, events, and other opportunities that allow us to give back and stay connected to the families we serve.

Our agency offers a 401(k), paid time off, paid holidays, and a strong commitment to work-life balance. We believe in creating a workplace where team members can build rewarding careers while still making time for what matters outside of work.

Our culture is family-friendly, supportive, and centered around teamwork. We value people who enjoy working together, helping others, and contributing to a positive environment. If you're looking for an established agency with a strong team atmosphere, we'd love to meet you.

ROLE DESCRIPTION:
As an Account Associate for Mindy Deno - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our office through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES:

  • Manage customer accounts and update information in the database.
  • Assist customers with policy changes and inquiries.
  • Process insurance claims and follow up with customers on claim status.
  • Coordinate with underwriters to ensure timely policy issuance.
QUALIFICATIONS:
  • Strong organizational skills and attention to detail.
  • Excellent customer service and communication skills.
  • Previous experience in insurance or a related field preferred.

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