PHO - Bar Z Barback

About Company:

Hotel Phoenix rises at “Mile 0,” the historic terminus of the Western & Atlantic Railway and the very location of Atlanta’s founding. With its commanding presence at the gateway and centerpoint of Centennial Yards — one of the most ambitious new developments in Atlanta’s history — it signals a new era for a downtown that has long been neglected.

Hotel Phoenix is a bold, unapologetic statement of forward-looking confidence. It is the hotel Centennial Yards and downtown Atlanta deserves — a future-reaching hospitality experience inspired by the unique character, culture, and heritage of its location.

A standard-setting luxury hospitality experience, Hotel Phoenix is glamorous, world-class, and unmistakably of this place. It isn’t “Atlanta-themed;” it’s Atlanta revealed. True Southern hospitality without the clichés: anticipatory, proper, and delivered with warmth, charm, and sincerity.

About the Role:

The PHO - Bar Z Barback plays a crucial support role within the bar operations, ensuring that bartenders have everything they need to deliver exceptional service to guests. This position focuses on maintaining the cleanliness, organization, and stock levels of the bar area, enabling a smooth and efficient workflow during service hours. The barback is responsible for replenishing supplies, cleaning glassware, and assisting with the setup and breakdown of the bar. By proactively anticipating the needs of bartenders and guests, the barback helps create a welcoming and seamless experience for patrons. Ultimately, this role contributes significantly to the overall success and reputation of the bar by supporting a high standard of service and operational excellence.

Minimum Qualifications:

• Must be at least 18 years of age in accordance with local and state laws.
• Previous experience in a barback or similar support role preferred but not required.
• Ability to stand for extended periods and perform physically demanding tasks such as lifting heavy boxes and moving kegs.
• Basic knowledge of bar operations and beverage service standards.
• Strong communication skills and ability to work effectively as part of a team.

Preferred Qualifications:

• Experience working in a fast-paced bar or restaurant environment.
• Familiarity with health and safety regulations related to food and beverage service.
• Certification in responsible alcohol service (e.g., TIPS or equivalent).
• Ability to multitask efficiently during busy service periods.
• Demonstrated reliability and punctuality in previous roles.

Responsibilities:

• Restock bar inventory including liquor, mixers, garnishes, and glassware to ensure bartenders have necessary supplies at all times.
• Maintain cleanliness and organization of the bar area, including washing glassware, cleaning spills, and disposing of trash promptly.
• Assist bartenders with preparing garnishes, ice, and other bar essentials to facilitate quick and efficient drink service.
• Monitor and report any equipment malfunctions or supply shortages to management to prevent service interruptions.
• Support the setup and breakdown of the bar before and after shifts, ensuring all items are properly stored and the area is ready for the next service period.

Skills:

The required skills such as physical stamina and basic bar knowledge are essential for managing the demanding pace and physical nature of the barback role. Effective communication skills enable the barback to coordinate smoothly with bartenders and other team members, ensuring timely replenishment and support. Organizational skills are used daily to maintain a clean and orderly bar environment, which directly impacts service quality. Preferred skills like multitasking and familiarity with safety regulations enhance the barback’s ability to handle busy shifts while maintaining compliance with health standards. Together, these skills ensure the barback contributes to a positive guest experience and efficient bar operations.