Branch Assistant - Georgetown Branch

Are you energetic, customer-focused, and passionate about serving your community? The Allen County Public Library is seeking a Part-Time Branch Assistant to join our team at the Georgetown Branch, one of our busiest and most vibrant locations.The Georgetown Branch serves a diverse community and is especially popular with middle school-aged children and teens. This is an excellent opportunity for someone who enjoys working in a lively environment, loves helping people, and thrives when juggling multiple responsibilities at once.About Allen County Public LibraryAllen County Public Library is a vibrant hub of lifelong learning, discovery, and connection. Guided by our mission to enrich the community, we empower individuals of all ages through access to knowledge, resources, and inclusive experiences. Our team is united by a shared commitment to integrity, literacy, and learning. We prioritize people-first service, celebrate diversity, and foster a sense of belonging for all.What You'll DoAs a Branch Assistant, you'll help create a welcoming and positive experience for every visitor. Responsibilities include:Assisting patrons with checking materials in and outHelping customers locate books, materials, and resourcesIssuing new library cards and updating patron accountsProcessing payments and explaining library feesAnswering questions in person, by phone, and via emailAssisting with holds and requested materialsMonitoring returned items and routing them appropriatelyProviding information about library programs, services, and eventsSupporting daily branch operations and maintaining an inviting environmentNo two days are exactly alike. You'll regularly interact with children, teens, families, and adults while helping keep our busy branch running smoothly.What We're Looking ForThe ideal candidate enjoys working with people of all ages and is comfortable in a busy, active environment.Successful candidates will:Enjoy interacting with children and teensBe comfortable working in a branch where noise levels can be higher due to heavy youth and family useThrive in a fast-paced setting with frequent interruptions and competing prioritiesDemonstrate strong customer service skillsBe able to multitask while maintaining accuracy and attention to detailCommunicate effectively both verbally and in writingWork well independently and as part of a teamMaintain confidentiality regarding patron records and transactionsLearn and use library technology and automated systems effectivelyExperience with customer service, library services, education, recreation, or youth-focused environments is helpful but not required.The schedule is 28 hours per week. Starting pay is $14.05-16.00, depending on experience.SCHEDULESunday: OFFMonday: 8:00 AM - 5:00 PMTuesday: 1:15 PM - 5:00 PMWednesday: OFFThursday: 5:00 PM - 9:15 PMAlternating Friday/Saturday: 9:15 AM - 6:15 PMBENEFITSPart-time employees enjoy a competitive benefits package, including:Flexible Spending Account (FSA)Paid Time Off, including vacation and sick leave accrualEmployee Assistance Program (EAP)Employee discountsVoluntary insurance optionsMake a Difference in Your CommunityIf you're looking for meaningful work where you can help people, support literacy, and contribute to a welcoming community space, we'd love to hear from you. Join the Georgetown Branch team and help make the library a place where everyone can learn, connect, and thrive.

Job Posted by ApplicantPro