Client Engagement Manager

Position: Client Engagement/Business Development Manager

Location: New Rochelle, NY (Fully on-site)

Salary: $65K-$70K + Bonus

Growing Non-Profit trade organization seeks new Development Manager to join their team

Responsibilities:

· Responsible for maintaining the quality & integrity of the company’s donor database & fundraising platform.

· Strategic implementation of donor engagement & stewardship for continued support working collaboratively with Finance, Development & Programming departments.

· Create, track and generate donor reports and grants for the CEO, CFOO, Chief Program Officer, Director of Development. Donor revenue streams include High Net Worth, Corporates, Foundations, donors.

· Work with CEO on high level donor presentations researching prospects and putting together presentations that are data driven.

· Work with CEO to manage Board administration and leads.

· Process all financial gifts made to the organization by individual, foundation, and corporate donors working collaboratively with the Finance to reconcile all gifts.

· Design and run reports, exports, and mailing lists for appeals, newsletters, and events. This includes customer segmentation reports.

· Manage event data tracking, including attendee information and post-event reporting.

· Create and distribute gift summary reports and conduct reconciliations for gift campaigns and special events.

· Secure and manage small accounts and donors.

· Assist CEO, Director of Development and Strategic Partnership, Communications/PR, Grants, and Marketing teams on special projects and events.

· Ensure syncing of all donor and communication platforms with the MyClubHub/Salesforce donor database and Go Lively fundraising platform researching/exploring/implementing tools for integration.

· Create policies and procedures based on database best practices for maintaining integrity and data health of the organization’s MyClubHub/Salesforce donor database and Go Lively fundraising platform. Support in training staff in basic use.

Qualifications & Skills

· Bachelor’s degree from an accredited college or university in business administration, related fields and or equivalent experience

· 2-4 years’ experience with client engagement, pipeline management, outbound networking

· 2+ years’ experience with Salesforce CRM

· Experience working with a fast-paced, mission-focused nonprofit environment preferred

· Highly proficient in utilizing Microsoft Office (Specifically Excel and Power Point, Word)