Ice Arena Concessions Worker

General Summary: Performs support duties in the Ice Arena concession area related to the general concession sales and food preparation.

Essential Duties and Responsibilities:

• Welcome guests who approach the concession stand.
• Take orders for food and beverages and prepare food items using appropriate quantities of ingredients.
• Follow proper sanitation guidelines during food preparation and packing activities.
• Acquaint customers with prices and packing options.
• Process cash payments and tender change, along with ensuring that all received cash is well-accounted for and stored in a safe area.
• Participate in the set-up of the concession stand, arrange inventory of supplies and communicate shortages.
• Perform clean-up duties after each shift and ensure that concession stand is sanitized and tidied up for the next attendant or shift.
• Handle light bookkeeping duties by creating and maintaining reports of cash received against food and beverage items sold
• Clean and maintain food preparation equipment such as grills and ovens on a regular basis.
• Assist with the general duties and operations of the Ice Arena.
• Serve as a resource to the USM community.
• Perform other duties as required.

Knowledge, Skills and Abilities:

• Ability to work collaboratively with others and maintain positive professional relationships
• Excellent customer service skills
• Detail-oriented
• Strong interpersonal skills; capable of using tact and diplomacy in dealing with others
• Ability to be flexible, multi-task and organize
• Capable of competently operating cash sales
• Ability to stand over an extended period of time
• Ability to lift up to 50 lbs.

Education and Experience:

• Current or recent enrollment as a USM or high school student.

Proficient in general math operations