Posted August 23, 2026
Service Advisor - Automotive
Cloverdale Automotive Inc
Cloverdale, CA, US
Full Time
25USD - 35USD per hour
Job Description
Job Description
Benefits:
Job Title: Service Advisor - Automotive
Location: Cloverdale, CA
Employment Type: Full-Time
Reports To: Owner/General Manager
Job Summary
We are seeking an Automotive Service Advisor to join our service team. The Service Advisor serves as the primary liaison between customers and technicians, ensuring a smooth, transparent, and positive service experience. This role involves interpreting customer concerns, preparing repair estimates, coordinating repairs, and explaining services and costs in a clear and professional manner.
Key Responsibilities
If you’re ready to join a respected shop that values quality and teamwork, please email your résumé along with:
- 401(k)
- Company parties
- Competitive salary
- Employee discounts
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Bonus based on performance
- Vision insurance
Job Title: Service Advisor - Automotive
Location: Cloverdale, CA
Employment Type: Full-Time
Reports To: Owner/General Manager
Job Summary
We are seeking an Automotive Service Advisor to join our service team. The Service Advisor serves as the primary liaison between customers and technicians, ensuring a smooth, transparent, and positive service experience. This role involves interpreting customer concerns, preparing repair estimates, coordinating repairs, and explaining services and costs in a clear and professional manner.
Key Responsibilities
- Welcome customers upon arrival and discuss vehicle concerns and service needs
- Answer customer inquiries in person and over the phone
- Interpret customer concerns and communicate vehicle issues to technicians
- Estimate the cost and time required for a wide range of automotive repairs
- Develop detailed repair estimates considering labor, materials, and supplies
- Prepare and manage repair orders by accurately documenting vehicle problems and symptoms
- Advise customers on proper vehicle maintenance and care
- Recommend services or merchandise when appropriate
- Service Advisor or similar position in the automotive industry with basic automotive and tire knowledge
- Neat, professional appearance
- Possess a valid California driver’s license with a clean driving record
- Strong communication, listening, and interpersonal skills
- Ability to handle stress and maintain professionalism under pressure
- Dependable, enthusiastic, and customer-service oriented
- Physically able to lift up to 40 pounds, and capable of sitting, standing, bending, and walking throughout the workday
If you’re ready to join a respected shop that values quality and teamwork, please email your résumé along with:
- Desired salary
- Available start date
- Optional cover letter
