Warehouse Supervisor - Aftermarket

About Us:

Founded in 1966, Niterra North America, Inc. (formerly NGK Spark Plugs) is the world leader in technology, innovation, and world-class quality in the design of spark plugs and oxygen sensors. Today, that tradition continues as we transform our organization's portfolio, expand our core ceramic technologies, explore capabilities beyond traditional areas, and challenge ourselves to develop solutions and services that leverage technology to address social issues while contributing to a sustainable society.

Summary:

The Warehouse Supervisor, Aftermarket, is responsible for overseeing daily warehouse operations, supervising associates, and ensuring inbound and outbound shipments are processed accurately and on time. This third-shift role (Monday-Friday, 10:00 PM-6:00 AM) involves coordinating schedules across all three shifts, maintaining training and certifications, monitoring inventory levels, and ensuring customer requirements and quality standards are met. The ideal candidate brings strong supervisory experience, excellent organizational skills, and the ability to troubleshoot and drive results in a fast-paced warehouse environment.

Responsibilities:

• Ensure process achievements and promote a customer-centric culture throughout the organization.
• Supervise associates.
• Ensure all inbound shipments are processed accurately and promptly.
• Ensure all customer shipments are processed accurately and loaded within the allotted time window each day.
• Create and maintain all applicable work instructions for the relevant areas.
• Ensure all applicable areas receive proper training and that all certifications are maintained.
• Assist with managing all applicable Logistics operations.
• Create, monitor, and provide adequate training in applicable areas.
• Ensure that all customer requirements and quality ratings are achieved.
• Provide assistance with troubleshooting customer concerns.
• Communicate any deviations from the applicable area plan to management.
• Prioritize and communicate a schedule for all three shifts in the applicable area to ensure daily goals are met.
• Monitor inventory levels in applicable areas to reduce and prevent waste.
• Review and ensure appropriate manning is assigned in applicable areas.
• Monitor and provide staffing support in applicable areas.
• Ensure effective time management of applicable areas.
• Troubleshoot problems that arise within applicable areas.
• Assist with SAP issues.
• Assist with all Inventory Control functions.
• Function as an emergency First Responder per the WVSM Manual.
• Coordinate special projects as assigned by management.
• Perform general housekeeping duties.
• Overtime and/or travel as required.
• Complete other duties as assigned.
• Adhere to all company policies and procedures, which include IATF, ISO, ISMS, TISAX, and Safety-related policies.

Qualifications:

• High school diploma or GED required.
• Combination of post-secondary education and/or previous associated work experience commensurate with four years preferred.
• Supervisory experience required.
• Strong problem identification and resolution skills.
• Excellent organization, planning, and administration skills.
• Able to multitask and manage multiple priorities.
• Effective communication skills.
• Intermediate computer proficiency.
• Highly tactful and diplomatic with the ability to maintain confidentiality.
• Able to adapt to changing needs in a fast-paced environment.
• Capable of coping with stressful situations.
• Effective time management of self and direct reports.
• MS Office experience preferred.

Physical Requirements & Work Environment:

This role requires lifting up to 50 lbs. (51-75 lbs. with assistance), wearing safety shoes and hi-vis, and working around normal warehouse hazards.

What We Offer:

• Comprehensive Health Benefits: Medical, dental, vision, and life insurance.
• Financial Security: Short-term and long-term disability coverage.
• Retirement Savings: 401(k) plan with a generous company match of up to 6%.
• Time Off: Generous paid time off, including vacation, sick leave, and holidays.
• Work-Life Balance: Paid maternity and paternity leave.
• And much more!

Equal Employment Opportunity Statement:

Niterra is an equal opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

Notice to Staffing Firms:

Niterra does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or other payments related to unsolicited resumes or CVs, except as required by a written contract between Niterra and the recruitment agency or party requesting payment of a fee.

California Privacy Notice:

If you are a California resident, please review our CCPA Notice to learn more about how we collect personal information from applicants and the purposes for which that information is used.