Description:
Description
Answer calls, emails, texts from guests inquiring about booking a property or renting golf carts. Take and enter reservations/cancelations into Streamline system. Handle request and complaints from guests and owners in a timely manner. Be able to de-escalate issues and problem solve. Will have to communicate effectively with housekeeping and maintenance department.
Experience with Streamline Property Management Software is not required but a plus.
Experience with Breezeway Software is not required but a plus.
Starting pay is based on industry experience.
Requirements:
Must be able to work weekends and holidays when needed
A+ Customer Service skills
Prior experience in hospitality a plus
Streamline experience a plus but not required
Computer literate
Quick learner
Great communication skills
Organizational skills
Problem solving
