Receptionist - State Farm Agent Team Member

Benefits:

• Life/disability insurance
• Unlimited PTO
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Training & development

ROLE DESCRIPTION:
Jud Bennett - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Process insurance payments and follow-ups.
• Assist in handling incoming inquiries and maintaining customer records.
• Make changes and updates to auto and fire insurance policies.
• Engage in conversations with prospective and existing customers, and pivot to Life/Health products when applicable.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role preferred.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Great attention to detail.
• Coachable and able to adapt well to changes.
• High empathy personality with a positive attitude.
• Comfortable with engaging in sales conversations.
• Must be willing to obtain insurance licenses.