Retail Gearhead / Sales Associate - Part Time (Backcountry)
Job Description
- Greet and assist customers with their purchases
- Provide product information, advice, and recommendations to customers
- Process sales transactions accurately and efficiently
- Maintain a clean and organized store environment
- Manage inventory levels and restock merchandise
- Participate in company-wide promotions and marketing campaigns
- Collaborate with the marketing and buying teams to ensure product offerings align with customer needs
- Continuously strive to improve customer satisfaction and exceed sales targets
- Develop and maintain knowledge of products, industry trends, and competitors
- Specialized knowledge in skiing, snowboarding, biking, climbing, fly fishing, or other outdoor sport preferred
- Outdoor industry and retail experience, nice to have
- Perform other duties as assigned by the Store Manager and Assistant Store Manager
- High school diploma or equivalent required; some college coursework preferred
- Previous retail sales experience preferred
- Excellent communication and customer service skills
- Strong attention to detail and organizational skills
- Ability to work in a fast-paced, team-oriented environment
- Basic computer skills and proficiency in Microsoft Office and point-of-sale systems
- Flexibility to work weekends, holidays, and evenings
- Passion for outdoor activities and knowledge of outdoor gear and apparel
Ability to communicate verbally and work cooperatively with associates and customers
Ability to remain standing for up to 5 hours at a time
Ability to move about the store coaching and directing associates; selling to customers and retrieving merchandise from stockroom or sales floor
Ability to grab, reach, push, pull, bend, stoop, kneel, and crouch to retrieve and replenish merchandise from stockroom or sales floor
Ability to lift and/or move merchandise weighing up to 50 lbs.
Ability to ascend/descend ladders to retrieve and/or move merchandise
Ability to operate a computer, POS system, keyboards, merchandise scanners and mouse to accomplish work
Must have a flexible schedule, including availability for nights, weekends, and holidays.
Regular and predictable attendance
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
