Posted August 23, 2026
Administrative Assistant
Southern Tire Mart at Pilot LLC
Gary, IN, US
Full Time
Job Description
Job Description
Key Responsibilities:
- Answer incoming phone calls and provide excellent customer service.
- Communicate effectively with customers, coworkers, and corporate office personnel.
- Utilize the point-of-sale (POS) system to locate, enter, and process customer orders.
- Assist with logistics, billing inquiries, and account-related questions.
- Support the office team with administrative tasks as needed.
- Maintain accurate and organized records of customer interactions and transactions.
- Uphold company policies, procedures, and safety standards.
Skills / Education / Requirements:
- Must be at least 18 years of age.
- Must pass a pre-employment drug screen.
- High school diploma or GED required.
- Customer service, accounts payable/receivable, or logistics experience preferred but not required.
- Strong verbal and written communication skills.
- Ability to effectively manage multiple tasks in a fast-paced environment.
- Proficient with basic computer skills; POS system experience a plus.
- Must be available to work flexible hours, including evenings, weekends, and holidays.
- Overtime may be required.
401(k) with Company Match
Health, Dental, Vision, and Life Insurance
Paid Time Off
Paid On-the-Job Training
Career Growth Opportunities
#1 Commercial Tire Dealer in the U.S. since 2008
#1 Truck Retreader in North America since 2007
#1 North America Commercial Tire Dealer since 2012
Family-owned company with a culture of service excellence
