Posted August 23, 2026
Medical Billing & Denial Management Specialist
KeyStaff
Greenacres City, FL, US
Full Time
Job Description
Job Description
Job Title: Medical Billing & Denial Management Specialist
Location: West Palm Beach, FL
Location: West Palm Beach, FL
Working Schedule: M-F 8:00am-4:30pm
Pay Rate: $20.00 – $25.00/hour (based on experience)
Pay Rate: $20.00 – $25.00/hour (based on experience)
Position Overview
We are seeking an experienced Medical Insurance Follow-Up & Denials Specialist to join our Revenue Cycle team. This position is responsible for high-volume insurance follow-up, EOB review, denial management, appeals, and claim resolution for multiple physician practices and hospitals. Candidates must have recent experience working medical accounts receivable, insurance collections, and payer portals in a fast-paced billing environment.
Required Experience
- 2–3+ years of Medical Insurance Accounts Receivable (AR) experience
- Experience reviewing Explanation of Benefits (EOBs)
- Strong Denial Management experience
- Insurance Follow-Up on commercial, Medicare, and Medicaid claims
- Experience handling 40–50+ claims per day
- Appeals writing and claim reconsiderations
- Experience with Change Healthcare/Payerpath or similar clearinghouses
Key Responsibilities
- Manage and collect on a high volume of medical claims (40–50 daily)
- Follow up with insurance carriers regarding outstanding claims
- Utilize clearinghouse tools such as Payerpath/Change Healthcare
- Research and resolve claim issues using insurance portals and online resources
- Prepare and submit appeals letters to ensure claim approval
- Handle inbound patient calls, including resolving billing questions and concerns
- Maintain accurate documentation and protect sensitive patient information (HIPAA compliance)
Qualifications
- 2–3+ years of medical collections experience (required)
- Experience working with high-volume claims (billing company experience preferred)
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Proficiency with:
- Practice Management software
- Microsoft Office (Word, Excel)
- Google Workspace (Gmail, Google Drive)
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Knowledge of:
- ICD-10 coding
- 10-key data entry with speed and accuracy
- Experience with clearinghouses (Payerpath/Change Healthcare preferred; others accepted)
- Strong internet research skills and familiarity with insurance portals
- Excellent written communication skills (especially for appeals)
- Strong customer service skills with ability to handle sensitive or difficult conversations
Work Environment & Schedule
- Business casual office environment
- Typical hours: 8:00 AM – 4:30 PM (flexibility may be required)
- Minimal overtime (only during special projects)
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