Legal Intake Specialist
Job Description
Must be authorized to work in the U.S. to be considered for this position.
We are seeking a motivated Intake Specialist to join our legal consultation team. This role plays a key part in converting qualified leads into clients. Every call matters, and the right candidate understands that each conversation can be the difference between securing a case or losing it.
This position is ideal for someone with a competitive personality, strong sales instincts, and confidence on the phone. You will be the first point of contact for potential clients and a critical contributor to the firm’s growth.
Compensation:$55,000 per year DOE
Responsibilities:
- Handle inbound and outbound calls with prospective clients
- Qualify leads and convert eligible prospects into retained clients
- Clearly explain legal services and next steps
- Build rapport, trust, and urgency during consultations
- Accurately document call notes and client information
- Follow up with leads consistently and professionally
- Work closely with the legal consultation team to meet conversion goals
Qualifications:
- Sales experience required; legal intake experience is a plus
- Competitive, goal-oriented mindset
- Strong verbal communication and listening skills
- Ability to perform in a fast-paced, high-volume call environment
- Comfortably handling sensitive conversations with professionalism
- Reliable, organized, and detail-oriented
- Bilingual is a plus
About Company
Benefits
Competitive starting salary based on experience
Growth opportunities within the legal consultation team
Central downtown Chicago Loop office location
Performance-driven environment where results matter
