Retail Sales Associate Decatur, IL

Job Summary and Mission

The role of a retail sales associate is to sell flooring products and services to customers in-store, provide excellent customer service, and ensure a high level of profitability on each sale. As a vital member of the team, the sales associate plays a key role in driving store productivity and profitability. Reporting directly to the sales manager, the sales associate collaborates with other team members to grow sales and achieve store goals.

About Us

Flooring America is a highly respected flooring retailer in our surrounding communities, with a reputation built on superior customer service and a professional staff. As a locally owned and operated business, we're known for our commitment to excellence and our family-friendly work environment.

We're proud of our heritage and values, and we're looking for an individual who shares our passion for delivering exceptional customer experiences and achieving outstanding results. If you're a motivated and customer-focused professional who is eager to join a dynamic team, we encourage you to apply.

Key Responsibilities and Expectations

The following are some of the key responsibilities and expectations for this position:

• Effective Communication - Develop strong communication skills to effectively listen, speak, and respond to customers and colleagues. Ensure clear and concise verbal and written communication.
• Customer Focus - Prioritize customer satisfaction and strive to exceed expectations. Identify opportunities to enhance customer experiences and implement solutions.
• Driven Performance - Demonstrate a high level of energy and a sense of urgency to drive sales and productivity. Identify opportunities for improvement and implement changes to achieve exceptional results.
• Collaboration - Work cooperatively with colleagues to achieve common goals. Foster a positive and supportive team environment.
• Ethical Consideration - Demonstrate integrity and a strong moral compass. Make decisions that reflect a high level of ethics and accountability.
• Critical Thinking - Utilize critical thinking skills to anticipate, plan, organize, and solve problems effectively. Make informed decisions that drive business results.

Qualifications

We're seeking candidates with the following skills and qualifications:

Education

• High school diploma, or equivalent, is required.

Mathematical Skills

• Understand and effectively communicate numerical data. Calculate figures and amounts such as discounts, interest, commissions, and percentages.

Computer Skills

• Proficiency in Microsoft Office applications as well as the ability to learn new programs.

Behavioral Skills

• Demonstrate proficiency in planning, organization, and communication skills.
• Manage emotions in order to maintain relationships and generate results.
• Work effectively in teams while motivating employees.
• Display a high level of energy and a positive attitude.

Ask about Benefits in Interview

How to Apply:

Please provide the following:

• Please use the response option in this job board.
• An up-to-date resume outlining your experience for the position
• A cover letter is always appreciated
• Salary history and/or requirements

We kindly ask for no emails or phone calls be sent to our store, as a means to further your application process. Please do not personally deliver resumes to the store. These efforts will not enhance your opportunity for consideration, and we are not equipped to respond to these requests. We thank you kindly in advance for your adherence to this request.

Candidates who meet our selection criteria will be contacted by e-mail or phone.

Thank you for your interest in our position. We appreciate the time you have taken to apply with us.

Flooring America is an Equal Opportunity Employer