Skip to main content
Posted August 23, 2026

Medical Receptionist

Health md urgent care
West Springfield, MA, US Full Time
17USD - 22USD per hour

Job Description

Job Description
We are seeking a professional, reliable, and patient-focused Medical Receptionist to join our fast-paced urgent care team. The ideal candidate is organized, detail-oriented, and able to multitask efficiently while maintaining a welcoming and compassionate demeanor.

Responsibilities include:

  • Greeting and checking in patients in a friendly and professional manner

  • Verifying insurance eligibility and collecting co-payments

  • Scheduling appointments and managing patient flow

  • Answering multi-line phone systems and responding to inquiries

  • Entering and updating patient information accurately in the EMR system

  • Scanning, faxing, and managing medical documents

  • Coordinating with clinical staff to ensure smooth daily operations

  • Maintaining confidentiality in accordance with HIPAA guidelines


Qualifications:

  • Prior medical receptionist or healthcare front desk experience preferred

  • Knowledge of insurance verification and basic billing procedures

  • Strong communication and customer service skills

  • Ability to work in a high-volume environment

  • Proficiency with EMR systems and basic computer applications

  • Dependable, punctual, and team-oriented


We are looking for someone who takes initiative, maintains professionalism under pressure, and contributes positively to a team-based clinical environment.

Sign up for Job Alerts