Receptionist
Job Description
Thrive Rehab of Pearland redefines transitional care as the first facility of it’s kind. We combine a progressive model of healthcare with an atmosphere of hospitality and the amenities of a fine luxury resort, designed for guests who require short-term medical therapy or treatment after a hospital stay. As a company local to Houston, we are seeking a candidate will a helpful attitude and friendly demeanor.
Qualifications:
· High school diploma or general education degree (GED); or one to three years related experience and/or training; or equivalent combination of education and experience.
· Basic First Aid and CPR certification where required.
· Must successfully complete all Thrive specified training programs.
· Able to read and comprehend simple instructions, short correspondence, and memos. Able to write simple correspondence. Able to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
· Able to add and subtract two digit numbers and to multiply and divide with 10's and 100's.
· Able to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Able to deal with problems involving a few concrete variables in standardized situations.
· Able to operate: telephone, emergency call system, monitoring board or beeper, photocopier. Able to work various schedules and shifts as needed.
Responsibilities:
· Answers incoming telephone calls in a cheerful and marketing oriented way, determines purpose of callers, and forwards calls to appropriate personnel or department.
· Retrieves messages from voice mail and forwards to appropriate personnel.
· Takes and delivers messages or transfers calls to voice mail when appropriate personnel are unavailable.
· Answers general questions about the community and provides callers with address, directions, and other information and refers other specific questions to appropriate staff.
· Welcomes on-site visitors, determines nature of business, and announces visitors to appropriate personnel.
· Maintains current list of residents who are hospitalized.
· Updates appointment calendars, including transportation and beauty calendars, as directed.
· Receives, sorts, and routes mail, and maintains and routes publications.
· Distributes written communication, accepts and signs for deliveries (mail, prescriptions, etc.).
· Maintains copy and fax machines, assists users, sends faxes, and retrieves and routes incoming faxes.
· Creates and prints fax cover sheets, memos, correspondence, reports, and other documents when necessary.
· Performs other clerical duties as needed, such as filing, photocopying, and collating.
· Orders, receives, and maintains office supplies.
· May perform other duties as assigned.
Salary Range: The wage range for this position is $13.00/hr - $15.00/hr, dependent on prior work history and experience
