Posted August 23, 2026
Customer Service Representative - State Farm Agent Team Member
Mitch Devers - State Farm Agent
Prattville, AL, US
Full Time
40000USD - 50000USD per year
Job Description
Job Description
• Now Inviting Candidates to Apply!
Join a winning insurance and financial services team. Apply to become a State Farm Customer Service Representative responsible for taking care of existing customers and up-selling additional products. We are hiring a new team member who has a passion for serving our existing customers and helping them obtain additional products that will save them from a financial disaster when the unexpected happens. This is a rewarding career for the right person. If you have what it takes, you will enjoy a higher income that pays you for working hard and achieving results. We will teach you the skills of insurance planning, selling, and maintaining a strong clientele who will send you referrals and continue to purchase products from you as their life grows.
Do you have the following abilities?
• Results oriented and goal driven and can work independently without close supervision.
• You want an opportunity to be a part of something that is lasting.
• A desire to be trained to serve customers and pivot to additional products.
• You are confident in your abilities, and you are an optimistic person who believes that your actions can positively impact your future.
• You can imagine success then create it. You don’t blame other people and circumstances for your challenges.
• You like people and have a strong desire to help them.
# Must be able to obtain the property & casualty license in two months. Training & costs paid by agency.
Key Responsibilities
Career Benefits:
Join a winning insurance and financial services team. Apply to become a State Farm Customer Service Representative responsible for taking care of existing customers and up-selling additional products. We are hiring a new team member who has a passion for serving our existing customers and helping them obtain additional products that will save them from a financial disaster when the unexpected happens. This is a rewarding career for the right person. If you have what it takes, you will enjoy a higher income that pays you for working hard and achieving results. We will teach you the skills of insurance planning, selling, and maintaining a strong clientele who will send you referrals and continue to purchase products from you as their life grows.
Do you have the following abilities?
• Results oriented and goal driven and can work independently without close supervision.
• You want an opportunity to be a part of something that is lasting.
• A desire to be trained to serve customers and pivot to additional products.
• You are confident in your abilities, and you are an optimistic person who believes that your actions can positively impact your future.
• You can imagine success then create it. You don’t blame other people and circumstances for your challenges.
• You like people and have a strong desire to help them.
# Must be able to obtain the property & casualty license in two months. Training & costs paid by agency.
Key Responsibilities
- Help our existing and new customers with their insurance needs.
- Assist customers with their billing questions & claim support.
- Do policy reviews and offer coverages needed by the customer.
- Meet sales and activity goals to grow our business by bringing new customers onboard.
Career Benefits:
- Base hourly wage plus a very lucrative commission program.
- Great bonus potential for top performers.
- Paid time off - vacation, personal time, sick time, holidays & your birthday.
- Paid training program available.
