Scheduler for Home Care Agency
Job Description
Full‑Time Home Care Scheduler
Position: Full‑Time Scheduler
Location: In-Office
Hours: Mon- Fri., 8a-4p
Compensation: $19-$22
About the Role
We are looking for a reliable and detail‑oriented Full Time Home Care Scheduler to coordinate caregiver schedules using WellSky and ensure smooth, consistent support for our clients. The scheduler plays a central role in keeping care visits organized, communicating with caregivers and clients, and helping maintain accurate records.
Key Responsibilities
Scheduling & Staffing
Build and manage daily and weekly caregiver schedules in WellSky
Match caregivers to clients based on skills, availability, location, and preferences
Respond quickly to call‑offs, shift changes, and urgent coverage needs
Monitor clock‑ins, visit completion, and alerts through WellSky
Cover shift in urgent situations
Ability to cover phones (on call) periodically
Documentation & Coordination
Record and update schedule changes and communication accurately in WellSky
Ensure client and caregiver information remains current
Maintain clear, professional communication with caregivers, clients, and family representatives
Notify clients promptly about any schedule adjustments
Communication & Team Support
Work closely with care coordinators, supervisors, and office staff
Provide updates on staffing needs and caregiver availability
Support onboarding schedules for new staff when needed
Coordinate caregiver supplies needed
Qualifications
Experience with home care scheduling or healthcare staffing preferred
Experience using WellSky preferred
Strong communication skills (phone, text, and email)
Excellent organization and attention to detail
Ability to problem‑solve and stay calm during urgent staffing needs
Comfortable working independently and as part of a team
Preferred Skills
Knowledge of caregiver skill sets and home‑care workflows
Familiarity with HIPAA and privacy best practices
Experience working in a fast‑paced scheduling or staffing environment
What We Offer
Supportive, mission‑driven team
Training on WellSky and agency processes
Meaningful work that directly impacts clients and caregivers
PTO for accrued hours
Health Benefits available
