Hospice Business Office
Job Description
Location: Santa Fe, NM
Company: Del Corazon
Employment Type: Full-Time
Position Summary
We are seeking a highly organized, detail-oriented, and proactive Hospice Business Office Coordinator to support the daily administrative operations of our growing hospice agency. This position plays a critical role in ensuring efficient office management, payroll processing, billing reconciliation, employee onboarding, HR support, and administrative coordination.
The ideal candidate thrives in a fast-paced healthcare environment, demonstrates exceptional attention to detail, maintains confidentiality, and possesses strong communication and problem-solving skills.
Key Responsibilities
Billing & Revenue Cycle Support
Reconcile hospice billing and claims data for accuracy and completeness.
Review billing reports and identify discrepancies for correction.
Assist with insurance verification and payment tracking.
Work collaboratively with clinical and finance teams to resolve billing issues.
Maintain accurate financial records and documentation.
Payroll Administration
Process payroll accurately and timely.
Audit timesheets, mileage, PTO, and payroll reports.
Resolve payroll discrepancies and employee inquiries.
Maintain payroll records and ensure compliance with company policies.
Human Resources & Recruiting
Coordinate recruitment activities including posting positions, scheduling interviews, and candidate communication.
Facilitate employee onboarding and orientation processes.
Complete background checks, reference checks, and credential verification.
Maintain personnel files and HR documentation.
Assist with employee benefits administration and compliance tracking.
Monitor licensure, certifications, and required training renewals.
Administrative Operations
Answer phones and provide professional customer service to patients, families, referral partners, and staff.
Prepare reports, correspondence, and meeting materials.
Maintain office supplies and coordinate vendor needs.
Assist leadership with special projects and operational initiatives.
Support compliance with Medicare, state, and accreditation requirements.
Manage document filing and record retention processes.
Qualifications
Minimum 2 years of administrative, HR, payroll, or business office experience.
Healthcare, hospice, home health, or medical office experience preferred.
Strong proficiency in Microsoft Office Suite (Excel, Word, Outlook).
Experience with payroll systems and HR platforms preferred.
Excellent organizational and time-management skills.
Strong attention to detail and accuracy.
Ability to maintain confidentiality and professionalism.
High school diploma required; Associate's or Bachelor's degree preferred.
What We Offer
Competitive salary
Medical, dental, and vision benefits
Paid time off
Holiday pay
Professional development opportunities
Supportive team culture
Opportunity to make a meaningful impact in hospice care
At Del Corazon Hospice, our mission is to provide compassionate end-of-life care while supporting our patients, families, and team members with excellence. If you are passionate about organization, people, and making a difference behind the scenes, we'd love to meet you.
