Commercial Insurance Customer Service Representative/Account Manager to handle a book of existing clients as well as assisting in selling and servicing products to new clients. Assists producers in identifying exposures to loss and recommend appropriate coverage to new and existing customers; responding to customer inquiries, analyzing complaints and recommending solutions; communicate changes or adjustments in policies to clients; prepares applications and submit to carriers for quotes on new and renewal business; orders and issues binders, certificates, endorsements and other related items and verifies their accuracy after forwarding to clients and/or producers; assists clients in submitting first reports of claims and follows up on claims status as needed.
