Posted August 23, 2026
Customer Service Representative - State Farm Agent Team Member
Yan Yan Tung - State Farm Agent
Austin, TX, US
Full Time
35000USD - 50000USD per year
Job Description
Job Description
Benefits:
Position Overview
Are you outgoing and customer-focused? Do you enjoy working with people and helping people? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm Insurance and financial service products.
Our team members receive 401k, health benefits, PTO, as well as annual bonus opportunities. We also have drinks, snacks, and food available at the office and enjoy team lunches and have team outings frequently.
Responsibilities
As an Agent Team Member, you will receive...
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.
- 401(k) matching
- Bonus based on performance
- Competitive salary
- Free food & snacks
- Health insurance
- Opportunity for advancement
- Training & development
- Dental insurance
- Paid time off
- Vision insurance
Position Overview
Are you outgoing and customer-focused? Do you enjoy working with people and helping people? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm Insurance and financial service products.
Our team members receive 401k, health benefits, PTO, as well as annual bonus opportunities. We also have drinks, snacks, and food available at the office and enjoy team lunches and have team outings frequently.
Responsibilities
- Establish customer relationships and follow up with customers, as needed.
- Use a customer-focused, needs-based review process to educate customers about insurance options.
- Provide remarkable customer service, schedule appointments, identify customer needs, and make appropriate recommendations for products and services.
As an Agent Team Member, you will receive...
- 401K
- Salary pays plus annual bonus
- Paid Time Off, Health Insurance 50% Subsidy, Life Insurance, & other benefit options.
- Growth potential/Opportunity for advancement within my agency
- Interest in recommending products and services based on customer needs
- Excellent communication skills - written, verbal and listening
- People-oriented
- Detail oriented
- Proactive in problem solving
- Able to learn computer functions
- Ability to work in a team environment
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.
