Posted August 22, 2026
Member Experience Manager
Stretch Zone - 1008
Spring, TX, US
Full Time
13USD - 14.5USD per hour
Job Description
Job Description
Benefits:
Member Experience Manager
StretchZone -The Vintage
Health, Wellness & Fitness Professionals
Compensation:
$13 - $14.50 Per Hour DOE + Monthly Sales & Booking Commission(s)
Help People Move Better, Feel Better, and Live Better
At StretchZone, our mission is to improve the quality of life for as many people as possible through practitioner-assisted stretching.
We are looking for an energetic, positive, and people-focused Member Experience Manager who is passionate about health, wellness, and helping others reach their goals. This is more than a front desk or sales position—you will serve as a guide, educator, and relationship builder throughout our members’ wellness journey.
WHAT YOU’LL DO
Create an Exceptional Member Experience:
• Welcome every member and guest with enthusiasm and professionalism.
• Build relationships that make every client feel valued and supported.
• Manage scheduling, member communication, and resolve concerns.
• Protect and enhance the positive culture of the studio.
Guide New Members:
• Conduct introductory stretch consultations and studio tours.
• Educate guests on practitioner-assisted stretching.
• Understand goals and recommend appropriate membership or packages.
• Follow up with prospective members and build lasting relationships.
Drive Growth & Retention:
• Improve member retention through meaningful touch points.
• Encourage referrals and community involvement.
• Participate in local events and partnerships.
• Support studio revenue and membership growth.
WHAT SUCCESS LOOKS LIKE:
• Passion for helping others.
• Strong communication and relationship-building skills.
• Competitive, goal-oriented mindset.
• Excellent organization and time management.
• Ability to work in a fun, fast-paced team environment.
Qualifications:
• Experience in customer service, hospitality, fitness, wellness, or sales preferred.
• Comfortable with phone outreach, networking, and educating clients.
• Professional, positive, and self-motivated.
Compensation & Benefits:
• Competitive hourly pay $13.50 - $14.50 Per Hours DOE
• Performance-based commissions and bonuses.
• Paid training and ongoing education.
• Career growth opportunities.
• The ability to positively impact people’s lives every day.
- Employee discounts
- Opportunity for advancement
Member Experience Manager
StretchZone -The Vintage
Health, Wellness & Fitness Professionals
Compensation:
$13 - $14.50 Per Hour DOE + Monthly Sales & Booking Commission(s)
Help People Move Better, Feel Better, and Live Better
At StretchZone, our mission is to improve the quality of life for as many people as possible through practitioner-assisted stretching.
We are looking for an energetic, positive, and people-focused Member Experience Manager who is passionate about health, wellness, and helping others reach their goals. This is more than a front desk or sales position—you will serve as a guide, educator, and relationship builder throughout our members’ wellness journey.
WHAT YOU’LL DO
Create an Exceptional Member Experience:
• Welcome every member and guest with enthusiasm and professionalism.
• Build relationships that make every client feel valued and supported.
• Manage scheduling, member communication, and resolve concerns.
• Protect and enhance the positive culture of the studio.
Guide New Members:
• Conduct introductory stretch consultations and studio tours.
• Educate guests on practitioner-assisted stretching.
• Understand goals and recommend appropriate membership or packages.
• Follow up with prospective members and build lasting relationships.
Drive Growth & Retention:
• Improve member retention through meaningful touch points.
• Encourage referrals and community involvement.
• Participate in local events and partnerships.
• Support studio revenue and membership growth.
WHAT SUCCESS LOOKS LIKE:
• Passion for helping others.
• Strong communication and relationship-building skills.
• Competitive, goal-oriented mindset.
• Excellent organization and time management.
• Ability to work in a fun, fast-paced team environment.
Qualifications:
• Experience in customer service, hospitality, fitness, wellness, or sales preferred.
• Comfortable with phone outreach, networking, and educating clients.
• Professional, positive, and self-motivated.
Compensation & Benefits:
• Competitive hourly pay $13.50 - $14.50 Per Hours DOE
• Performance-based commissions and bonuses.
• Paid training and ongoing education.
• Career growth opportunities.
• The ability to positively impact people’s lives every day.
