Mobile Heavy Equipment Diagnostics Technician
Job Description
You start your morning by opening work orders on a tablet, pulling live data from a wide range of machine makes and models. With real-time insights from our proprietary T3 platform, you pinpoint root causes fast, line up the right parts, and map out the corrective action. By midday, you’re on-site at a customer job, performing troubleshooting on diesel, hydraulic, electrical, and complex mechanical systems. In the afternoon, you wrap repairs, verify performance, close documentation, and mentor a junior tech on best practices — all while keeping safety at the forefront.
What you’ll tackle- Diagnose and repair rental and customer-owned heavy equipment — diesel, hydraulic, electrical, and mechanical systems — with independent problem-solving
- Comfortably use laptops/tablets to create, assign, and monitor work orders, pull machine data, and track service intervals
- Order parts and coordinate pick-up/delivery of equipment and components as needed
- Keep accurate daily electronic records of work performed
- Coach and support less-experienced technicians when needed
- Travel to customer sites for field service; maintain a clean, professional service vehicle
- Apply safe work practices; OSHA knowledge preferred
- Participate in year-round, company-provided OEM training
- Pitch in with additional duties as assigned
We put people first and power them with technology. Our T3 platform doesn’t just run the business — it makes your work safer, smarter, and more connected. Join a team of problem-solvers, go-getters, and builders who take pride in doing meaningful work and building something special.
Perks & benefits- Monthly Family Dinner Night — We treat you and your family to dinner every month, because family comes first. (An employee favorite!) *restrictions apply*
- Competitive compensation
- Full medical, dental, and vision for full-time employees
- Generous PTO plus paid holidays
- 401(k) with company match
- Tool and boot reimbursements (role dependent)
- Gym stipend and wellness programs where you can earn PTO and prizes
- Company events, food truck nights, and monthly team dinners
- 16 hours of paid volunteer time each year
- Career growth, leadership training, and professional development
- Access to industry-leading diagnostic tools
You bring grit, humility, and heart — and you see change as a chance to improve. You thrive in a fast-paced, mission-driven environment and enjoy turning tough problems into smart solutions.
- Look at challenges as opportunities
- Embrace continuous improvement
- Bring energy, effort, and optimism every day
- Owns tools appropriate for the role
- Advanced mechanical aptitude and strong tool proficiency
- Deep knowledge of construction equipment and the ability to interpret schematics/diagrams
- Excellent customer service, teamwork, and written/verbal communication
- High school diploma required; trade school certification preferred
- Experience in field service, maintenance, and repair preferred
- Valid driver’s license and acceptable driving record; must be at least 21 to operate a company vehicle
- Able to move, stand, stoop, and bend freely
- Able to lift up to 50 lbs as needed
- May need to be clean shaven to access certain customer worksites
This is a safety sensitive position and any offer of employment will be contingent on passing a 10 panel drug screen
