Posted August 22, 2026
HVAC Dispatcher
Benjamin Franklin Plumbing of Arlington/Ft Worth/Mansfield, TX
Mansfield, TX, US
Full Time
18USD - 21USD per hour
Job Description
Job Description
Benefits:
Benjamin Franklin Plumbing and Minuteman Heating & AC are currently seeking a Service Dispatcher who will serve as the main point of contact and communication in the assigning and routing of HVAC Technicians & Plumbers. The ideal candidate will be able to remain calm during stressful situations, have excellent communication skills, and be extremely reliable. This is a mission critical position, and requires some nights and weekends on a rotating schedule.
The ability to multi-task is essential, and you must be willing and able to take appropriate action with little supervision. The primary role for this position is ensuring the right Tech/Plumber for the right job, managing the flow of information to & from the Technicians/Plumbers in an accurate and timely fashion, and data entry (permits, report, etc). The ideal candidate will have a minimum of 2 years home services dispatching experience, and a working knowledge of Service Titan software is preferred.
Benefit Conditions:
Pay: $18.00 - $21.00 per hour
Benefits:
- 401(k)
- Competitive salary
- Dental insurance
- Employee discounts
- Free uniforms
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Vision insurance
Benjamin Franklin Plumbing and Minuteman Heating & AC are currently seeking a Service Dispatcher who will serve as the main point of contact and communication in the assigning and routing of HVAC Technicians & Plumbers. The ideal candidate will be able to remain calm during stressful situations, have excellent communication skills, and be extremely reliable. This is a mission critical position, and requires some nights and weekends on a rotating schedule.
The ability to multi-task is essential, and you must be willing and able to take appropriate action with little supervision. The primary role for this position is ensuring the right Tech/Plumber for the right job, managing the flow of information to & from the Technicians/Plumbers in an accurate and timely fashion, and data entry (permits, report, etc). The ideal candidate will have a minimum of 2 years home services dispatching experience, and a working knowledge of Service Titan software is preferred.
Benefit Conditions:
- Waiting period may apply
- Weekly
- No
- Dependable -- more reliable than spontaneous
- People-oriented -- enjoys interacting with people and working on group projects
- Adaptable/flexible -- enjoys doing work that requires frequent shifts in direction and enjoys multi-tasking
- Detail-oriented -- would rather focus on the details of work than the bigger picture
- High stress tolerance -- thrives in a high-pressure environment
Pay: $18.00 - $21.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
- Paid Holidays
- Day shift
- Holidays
- Monday to Friday
- Night shift
- Overtime
- Weekend availability
