COUNTER/SALES

We are looking for a customer-focused Counter/Sales team member to support daily sales activity and create a welcoming experience for customers in Indiana. This Contract is ideal for someone who enjoys assisting walk-in and inbound customers, identifying product needs, and helping drive sales through responsive service. The role combines front-counter support, sales coordination, and relationship building in a fast-paced retail or distribution environment.

Responsibilities:

• Assist customers at the sales counter and through inbound inquiries, providing product guidance and accurate information.

• Build strong customer relationships by responding promptly to questions and resolving service concerns effectively.

• Recommend appropriate products and add-on options to help increase sales and improve overall customer satisfaction.

• Process sales transactions, prepare orders, and ensure customer requests are handled efficiently and correctly.

• Coordinate with internal teams to confirm product availability, order status, and timely fulfillment.

• Maintain an organized counter area and support day-to-day store or branch operations as needed.

• Track customer needs and sales activity to help identify opportunities for repeat business and account growth.

• Adapt to scheduling or operational needs, including shift changes or evolving branch priorities when required.

• Previous experience in counter sales, inside sales, retail sales, or customer service is preferred.
• Strong communication skills with the ability to engage customers and explain product options clearly.
• Proven ability to support sales growth through service, upselling, and relationship management.
• Comfortable handling inbound customer traffic in a fast-moving environment.
• Ability to resolve customer concerns with professionalism and sound judgment.
• Working knowledge of retail, sales support, or order processing practices.
• Dependable attendance and flexibility to support business hours and operational demands.