Office Manager

We are looking for an organized and service-focused Office Manager to support daily operations in Clearwater, Florida. This role combines administrative coordination, customer communication, and order-related support to help ensure timely service for clients and internal teams. The ideal candidate brings strong attention to detail, a proactive mindset, and the ability to manage multiple priorities in a fast-paced environment.

Responsibilities:

• Coordinate outbound product shipments and help ensure orders are prepared accurately and sent on schedule.

• Prepare and deliver customer pricing information promptly, maintaining accuracy and responsiveness throughout the quote process.

• Support the sales team by managing incoming requests, reviewing submitted orders, and helping move items through the fulfillment cycle.

• Arrange installation appointments for products by coordinating calendars, resources, and customer availability.

• Conduct a high volume of outbound customer calls each day while also responding to inbound inquiries as needed.

• Maintain organized records related to orders, quotes, shipping activity, and service scheduling to support efficient office operations.

• Communicate with customers and internal stakeholders to resolve routine issues and keep transactions moving forward smoothly.

• 5+ years of experience in office management, customer service, shipping or related field.

• Demonstrated background in customer service with the ability to communicate professionally by phone and email.

• Experience with shipping coordination, order processing, or fulfillment activities.

• Ability to manage multiple assignments at once while maintaining accuracy and meeting deadlines.

• Proficiency with ERP systems software.

• Strong organizational skills and attention to detail in a fast-paced environment.