HR Assistant

Job Title: HR Transaction Specialist/HR Assistant

Job Description

This position operates within the central HR Shared Services department and is responsible for supporting diverse workforce administration processes, including transfers, salary changes, promotions, and terminations. The role ensures timely, accurate, and responsive services to support employees and managers with processing transactions, updating employee records, auditing data, HR forms, and other related HR processes. The Transaction Specialist serves as a subject matter expert regarding the Internal Service Request, Employment Actions, Organizational Management Tool, Employee Self Service, and the PA/OM functions of SAP and associated workflow.

Responsibilities

• Provide timely, accurate, and responsive services to employees and managers on critical Shared Services transactions that support data and processing accuracy.
• Process a high volume of transactions using standard operating procedures and guidelines for multiple types of HR transactions, including hiring, personnel changes, reclassifications, and related activities.
• Maintain regular payroll system input by processing relevant employee lifecycle transactions, such as personal data, terminations, benefits data, and compensation details.
• Perform data entry quality control procedures to ensure accurate and timely processing of all HR job transactions according to established policies and procedures.
• Execute HR Operational processes including HR transactions (transfers, changes of schedule, pay changes, etc.), employee records, HR forms, and general HR policy information.
• Ensure that all inquiries and concerns are resolved timely and accurately, offering exceptional customer service.
• Conduct real-time, daily, weekly, and monthly audits of HR transactions to ensure conformance and accuracy with established procedures.
• Resolve cases and processing work with a high level of customer focus.
• Review and resolve audits of HR and Benefit data routinely, working with HR points of contact and internal customers to resolve data integrity issues.
• Maintain confidentiality of all data and compliance, in accordance with state and federal laws.
• Maintain HR records to ensure compliance with HR recordkeeping regulations and best practices.
• Escalate any unique situations or challenges to supervisors or team members for further assistance.
• Perform other duties as assigned.

Essential Skills

• Human resources
• Administrative support
• Customer service
• HR administration
• HR support
• HR systems
• ERP - SAP or Workday
• Data entry
• Administration

Additional Skills & Qualifications

• High School Diploma or graduation equivalent
• Two years’ experience working in a call center or HR environment
• Associates degree in HR, Business, or Information Systems preferred
• ERP experience (preferably with SAP or Workday)
• Knowledge of HR laws and regulations
• Knowledge of HR policy and procedures

Work Environment

This role requires working 37.5 hours per week, Monday through Friday from 8:30 am to 5:00 pm, with two days mandatory in the office, including every Tuesday.

This is a Contract position based out of Baltimore, MD.

The pay range for this position is $29.00 - $29.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

This is a hybrid position in Baltimore,MD.

This position is anticipated to close on Sep 4, 2026.

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® Platinum Award winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email [email protected] for other accommodation options.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.