Supply Center Specialist

Job Title: Supply Center Specialist

Job Description

As a Supply Center Specialist located in Madison, WI, you will deliver a best-in-class customer experience within a scientific retail environment. You will support researchers and lab personnel by maintaining optimized product availability, merchandising standards, and efficient on-site operations. You will serve as the primary point of contact at the on-site Customer Supply Center, ensuring immediate access to critical laboratory supplies while upholding branding, safety, and service excellence.

Responsibilities

• Provide exceptional customer service by building strong relationships with on-site scientists, lab managers, and procurement teams to anticipate needs and resolve product-related inquiries quickly.
• Oversee daily inventory management, including receiving, unpacking, restocking, rotating, and auditing stock to maintain optimal product mix and accuracy.
• Maintain merchandising and branding standards, ensuring the Supply Center is visually organized, compliant, and reflective of the brand.
• Support growth initiatives by identifying new product opportunities and implementing on-site promotions, product shows, and customer engagement events.
• Collaborate with commercial teams to communicate customer feedback, customer trends, and competitive intelligence to drive business improvement and increase market share.
• Utilize internal systems to manage orders, monitor usage trends, and ensure accurate and timely replenishment.
• Implement and assist with product shows, seminars, and other on-site promotional events tied to the Supply Center.
• Complete all required training and assist in training and onboarding new Supply Center Service Representatives.

Essential Skills

• A minimum of 1 year of proven experience in customer service, retail, sales, research & development, or another related field.
• Strong organizational skills and attention to detail.
• Ability to quickly understand customer requirements and respond promptly.
• Problem-solving skills, with an ability to anticipate needs and craft solutions.
• A sense of urgency, optimism, and a 'can do' attitude.
• Innovative mindset, open to change, and eager to learn from mistakes.
• Ability to build effective partnerships with customers and colleagues.

Additional Skills & Qualifications

• High school diploma required; a degree in Science is preferred but not required.
• Experience with supply chain, inventory management, data entry, customer support, purchasing, logistics, and cycle counts.

Why Work Here?

Join an environment that values innovation and collaboration, offering flexibility and opportunities for growth. You will be part of a team that encourages continuous learning and improvement, where your contributions are recognized and valued.

This is a Contract position based out of Fitchburg, WI.

The pay range for this position is $25.00 - $25.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully onsite position in Fitchburg,WI.

This position is anticipated to close on Sep 4, 2026.

Aerotek® Inc. provides staffing and services solutions in manufacturing, logistics, construction, aviation, facilities and maintenance. We provide the expertise, solutions and people required to rise to the challenges of North American industry. Headquartered in Hanover, Md., Aerotek operates a unified network of over 200 offices across North America, supporting more than 18,000 clients each year. Aerotek is an Allegis Group company, the global leader in workforce and business solutions. To learn more, visit: Aerotek.com | 1-888-AEROTEK.

Aerotek offers weekly pay, employee benefits including medical, dental & vision, life insurance, health advocacy and employee assistance programs, a 401(k) plan, and employee discounts.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance:
Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector:
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI):
We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.

We know that finding work is hard, and finding meaningful work is harder. Aerotek connects 180,000+ light industrial and skilled trades workers with 14,000+ employers each year, helping our workers navigate an evolving labor market and find jobs that meet their goals, skills, and interests. Since 1983, we have provided a variety of career opportunities across North American industry – from short-term assignments at Fortune 500 companies where you can build your skills, to long-term opportunities where you can play a vital role in solving companies’ construction, manufacturing, and maintenance challenges. Our 1,500+ experienced recruiters across 250+ offices work relentlessly to put our workforce in a position to thrive. Let us rise to meet your challenges and put our people-are-everything spirit to the test as your career continues to grow.