Payroll Specialist II

We are looking for an experienced Payroll Specialist to oversee accurate, timely payroll operations for a large and complex employee population in New Orleans, Louisiana. This contract opportunity with potential for a permanent role is ideal for a payroll specialist who combines strong technical knowledge with a service-focused approach and sound judgment in resolving sensitive pay issues. The role serves as a senior-level resource for payroll administration, compliance, and process improvement while helping maintain reliable payroll practices across bi-weekly and monthly cycles.

Responsibilities:

• Lead end-to-end processing for bi-weekly and monthly payrolls, ensuring employees are paid accurately and on schedule.

• Administer payroll activities for a workforce exceeding 500 employees, including validations, adjustments, and exception handling.

• Maintain payroll records and system data within ADP Workforce Now to support efficient and accurate payroll operations.

• Interpret and apply federal, state, and local payroll regulations to keep payroll practices compliant with current requirements.

• Investigate complex payroll discrepancies, identify root causes, and implement effective resolutions in a timely manner.

• Serve as a senior point of contact for employee payroll questions, delivering clear guidance and high-quality customer support.

• Review payroll procedures and recommend process enhancements that strengthen accuracy, consistency, and internal controls.

• Provide day-to-day direction and subject matter support to less experienced payroll team members when needed.

• Associate’s degree or an equivalent combination of education, payroll experience, and relevant certifications.
• At least 7 years of directly related payroll experience in a high-volume environment.
• Hands-on experience managing full-cycle payroll from data review through final payroll completion.
• Strong working knowledge of multi-state payroll laws, tax requirements, and compliance standards.
• Experience processing payroll for organizations with more than 500 employees.
• Proficiency with ADP Workforce Now and payroll systems administration.
• Advanced problem-solving skills with the ability to analyze complex payroll issues and recommend practical solutions.
• Strong communication and interpersonal skills with a demonstrated commitment to customer service.