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Posted August 22, 2026

Installation Team Lead

Morrison Millwork
Harrisburg, NC, US Full Time
50000USD - 65000USD per year

Job Description

Job Description

Reports To:

Director of Operations

Supervises: Installation Assistants/Helpers


Position Summary


The Installation Team Lead is responsible for leading installation crews in the field while actively performing high-quality window and door installations. This role serves as a working leader who sets the standard for workmanship, safety, professionalism, and customer service.

Key Responsibilities


Installation Quality & Workmanship

  • Perform and oversee window and door installations in accordance with manufacturer requirements, industry standards, and Morrison Millwork installation practices.
  • Inspect completed work throughout the installation process to ensure quality, accuracy, and proper functionality.
  • Maintain a strong eye for detail, including alignment, reveals, level and plumb, operation, sealant, flashing, trim, hardware, and overall finished appearance.
  • Identify workmanship concerns early and correct issues before they impact the customer or require service.
  • Conduct quality checks at appropriate stages of installation and communicate concerns to the Installation Manager.
  • Ensure installation punch list items are identified, documented, and addressed in a timely manner.
  • Maintain a strong working knowledge of Morrison Millwork’s product portfolio and manufacturer-specific installation requirements.

Team Leadership & Development

  • Demonstrate leadership by consistently modeling Morrison Millwork’s core values and hold team members accountable for demonstrating these values in their daily work and interactions.
  • Establish clear expectations for performance, attendance, safety, and quality.
  • Provide regular coaching, feedback and learning opportunities.
  • Foster a positive, collaborative, and accountable team environment.


Scheduling & Job Coordination

  • Work closely with the Operations Coordinator to execute the daily and weekly installation schedule.
  • Communicate schedule changes, delays, jobsite conditions, and resource needs promptly to the Operations Coordinator and Installation Manager.
  • Participate in the pre-installation, in-progress, and post-installation walkthroughs as needed.
  • Confirm job readiness and communicate any concerns related to site conditions, materials, access, or installation requirements.
  • Coordinate with the Warehouse/Delivery Team regarding materials, equipment, and jobsite needs.
  • Proactively identify issues that could affect installation schedules and work with the appropriate team members to resolve them.


Customer Experience & Communication

  • Represent Morrison Millwork professionally at customer and builder jobsites.
  • Provide courteous, knowledgeable, and respectful service throughout the installation process.
  • Work with the Sales Team and Installation Manager to resolve installation-related customer questions or concerns.
  • Protect the customer’s home and jobsite by maintaining clean, organized, and professional work areas.
  • Ensure post-installation service needs are accurately identified, documented, and communicated to Service Team.

Safety and Equipment

  • Promote and maintain a strong culture of safety on all installation jobsites.
  • Lead by example in the proper and safe use of PPE, tools, scaffolding, ladders, lifts, vehicles, and other installation equipment.
  • Ensure installation team members are properly trained and authorized to operate applicable equipment and follow company safety procedures and applicable OSHA requirements.
  • Inspect or verify the condition of scaffolding, lifts, ladders, and other equipment before use and report any unsafe or damaged equipment immediately.

Operational Efficiency & Process Improvement

  • Identify opportunities to improve installation methods, productivity, communication, and jobsite organization.
  • Share field feedback and improvement opportunities with the Installation Manager.
  • Assist in developing and maintaining installation standards, checklists, and best practices.
  • Identify recurring installation issues and help develop corrective actions and training to prevent recurrence.
  • Stay current on manufacturer installation requirements, industry practices, tools, and installation techniques.

Core Competencies

  • Strong technical knowledge of window and door installation.
  • Strong leadership and team development skills.
  • Exceptional attention to detail and commitment to quality workmanship.
  • Ability to coach, mentor, and train installation team members.
  • Strong communication and collaboration skills.
  • Effective problem-solving and critical thinking.
  • Strong communication and collaboration skills.
  • Strong organizational and time-management skills.
  • Ability to manage multiple priorities in a fast-paced field environment.
  • Customer service mindset with a professional and courteous approach.
  • Ability to read and interpret blueprints, plans, and installation instructions.
  • Strong understanding of jobsite safety and OSHA requirements
  • Ability to make sound decisions and take ownership of field issues.
  • Demonstrates Morrison Millwork’s core values of Excellence, Collaboration, Honorable, Compassion, and Accountability in daily decisions, interactions and execution of responsibilities.

Qualifications


Required

  • High School diploma or equivalent.
  • 3+ years of hands-on experience installing windows and doors in residential construction or a related field.
  • Demonstrated experience performing high-quality window and door installations.
  • Strong written and verbal communication skills.
  • Strong knowledge of window and door products, installation methods, and manufacturer requirements.
  • Demonstrated ability to lead, coach, mentor or train other installation team members.
  • Ability to read and interpret blueprints, construction documents, and manufacturer installation instructions.
  • Strong troubleshooting and problem-solving skills.
  • Valid driver’s license with an acceptable driving record.
  • Ability to travel daily throughout Morrison Millwork’s service territories.
  • Must pass a background check and drug screening.


Preferred

  • Previous experience as a Lead Installer, Installation Team Lead, Foreman, or similar field leadership role.
  • Experience installing premium or architectural window and door products.
  • Experience with multiple window and door manufacturers and installation systems.
  • OSHA or other construction safety training.
  • Experience conducting jobsite walkthroughs, quality inspections, or punch lists.
  • Experience training or mentoring installation employees.

Work Environment & Physical Requirements

  • Primarily works in residential construction jobsites and field environments.
  • Frequent exposure to varying weather conditions, construction materials, noise, dust, and active construction sites.
  • Ability to stand, walk, bend, stoop, kneel, climb ladders, and work in various positions for extended periods.
  • Ability to lift and carry up to 50 pounds regularly and heavier materials with assistance as required.
  • Ability to safely operate installation tools and equipment.
  • Ability to travel daily throughout Morrison Millwork’s service territories.







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