Float MA - Indianapolis Northeast

Location: Indianapolis, IN 46250
Pay Rate: $20.00-$23.00 per hour (pay is dependent on experience)
Schedule: Monday-Friday; start and end times will vary between 7:30 AM and 5:00 PM

We are seeking a dependable and flexible Float Medical Assistant to support multiple healthcare locations in the Indianapolis area. This role combines both administrative and clinical responsibilities and requires the ability to adapt quickly to different clinic environments. The ideal candidate will have strong medical office experience, excellent patient service skills, and reliable transportation to float between locations as needed.

• Greet and register patients in a professional and welcoming manner.
• Complete patient check-in and check-out processes.
• Schedule, reschedule, and coordinate patient appointments.
• Answer, screen, and route incoming telephone calls.
• Enter, update, and verify patient demographic and insurance information, including eligibility.
• Collect co-pays, coinsurance, deductibles, and outstanding balances.
• Scan, index, and process documents within the electronic medical record (EMR).
• Process medical records requests in accordance with established procedures.
• Coordinate patient referrals and follow up as needed.
• Complete insurance verification and prior authorization requests.
• Assist with administrative work queues and follow-up tasks.
• Maintain patient confidentiality and comply with HIPAA requirements.

• Escort and room patients while helping maintain efficient patient flow.
• Review and update patient medical histories.
• Assist providers with treatments and procedures within the scope of training.
• Accurately enter and maintain patient information in the electronic medical record.
• Clean, stock, and maintain exam rooms and clinical areas.
• Provide patient instructions within the employee's training and scope of practice.
• Assist with durable medical equipment documentation and dispensing.
• Support orthotic, brace, and diabetic shoe processes as trained.
• Assist with clinical work queues, patient callbacks, and follow-up tasks.
• Provide additional administrative and clinical support as needed.

• High school diploma or equivalent required.
• Reliable transportation is required.
• Minimum of 2 years of medical office experience required.
• Medical Assistant education or certification preferred.
• Ability and willingness to float between different locations as needed.
• Strong communication and customer service skills.
• Ability to adapt to changing schedules, clinic environments, and patient needs.
• Strong organizational skills and attention to detail.
• Dependable, flexible, and able to work effectively as part of a team.

If you are a flexible and dependable Medical Assistant with strong administrative and clinical experience, we encourage you to apply! This is an excellent opportunity to support multiple healthcare locations while providing exceptional patient care.

Please submit your resume for consideration.

For California Applicants:

We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO) , and the California Fair Chance Act (CFCA).

This position is subject to a background check based on its job duties, which may include patient care, working with vulnerable populations, access to financial and confidential information, driving, working with heavy machinery, or working in a warehouse or laboratory environment. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients.

Here at Medix, we are dedicated to providing workforce solutions to clients throughout multiple industries. We have been named among the Best and Brightest Companies to Work For in the Nation for two consecutive years. Medix has also been ranked as one of the fastest growing companies by Inc. Magazine.

Our commitment to our core purpose of positively impacting 20,000 lives affects not only the way we interact with our clients and talent, but also with our co-workers! The goal is lofty, but it is made attainable through the hard work and dedication of our teams and their willingness to lock arms together. Are you ready to lock arms with us?