Operations Manager

Our client is looking for an Operations Manager to lead customer service and trade execution activities for a manufacturing-focused operation. This role is responsible for strengthening daily processes, guiding a distributed operations team, and ensuring smooth coordination across logistics, inventory, and vendor payment workflows. The ideal candidate brings strong operational leadership, a continuous improvement mindset, and the ability to build productive partnerships with commercial teams, suppliers, and service providers.

This position offers a salary of $130,000-$140,000 + health, vision, dental, 401K + match, PTO and much more.

Responsibilities:

• Lead and support the U.S. operations team, providing direction, coaching, and oversight across day-to-day trade execution activities.

• Refine operational workflows by introducing more efficient, standardized, and automated approaches to documentation and transaction processing.

• Foster a service-oriented team culture that strengthens collaboration with sales partners, customers, and suppliers.

• Guide staff in coordinating with warehouses, stevedores, trucking companies, and other logistics partners to keep shipments and related activities on track.

• Review monthly warehouse reporting, monitor aging inventory, and reconcile stock data against system records to maintain accurate visibility.

• Address delays or issues involving payments for steel purchases, freight, and third-party services, while partnering with finance to confirm invoice approvals align with agreed commercial terms.

• Work with internal technology teams to enhance operational systems and improve overall process effectiveness.

• Partner closely with regional leadership and cross-functional teams to align operations with broader business priorities.

Our specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job matches faster

• Experience leading operations, customer service, or trade execution teams within a manufacturing, supply chain, or industrial environment.
• Strong knowledge of ERP platforms and operational transaction management, including order entry and related documentation.
• Familiarity with systems such as Navision and the ability to support process improvements through technology.
• Understanding of inventory controls, warehouse reporting, and reconciliation of stock records.
• Working knowledge of shipping documents, packing slips, and logistics coordination requirements.
• Proven ability to develop teams, improve procedures, and drive consistent service performance.
• Strong communication and problem-solving skills with the ability to collaborate across operations, finance, IT, and commercial functions.