Skip to main content
Posted August 22, 2026

Healthcare Customer Portal Analyst (MUST LIVE IN METRO DETROIT)

G-TECH Services
Detroit, MI, US Full Time
65000USD - 76000USD per year

Job Description

Job Description

LONG TERM CONTRACT/FULL BENEFITS, POTENTENTIAL CONTRACT TO HIRE. MUST RESIDE IN MI. 1 DAY A WEEK IN DETROIT, THE REST REMOTE. IF YOU FEEL QUALIFIED, NOT ONLY APPLY, BUT ALSO ADD ME ON LINKEDIN AND MESSAGE ME. TOM CASSIDY/OPTECH. THANK YOU!


This position will support the system that generates Claim benefits and estimated payments/Ded/Copay for a service to the member on their portal.


Engagement Description –
Responsible for:

  • Participates in daily standup meetings and may lead discussions related to solution delivery and operational support.
  • Reviewing solution requirements & testing against those requirements
  • These solutions are data-driven and complex, requiring the ability to interpret business rules, validate system behavior, and support audit and compliance activities.
  • Logging results and reviewing outcomes with involved teams.
  • Supports issue triage, defect investigation, and coordination with business, IT, and vendor teams to analyze and resolve issues.

Required Skills/Experience –
• Bachelor's degree in business or technical areas
• Strong communicator

  • Cross functional collaboration across business, IT, operational, and vendor teams.
  • Clearly articulate in an individual or group conversation with the ability to lead meetings, etc.

• System testing & Documentation

  • Functional, negative, and operational support etc.
  • Tracking and report out on testing results and issue triaging

• Analyze & Resolve

  • Understand what is being tested and apply logic to what is being returned in the results.
  • Actively will raise questions, concerns, and recommendations.
  • Identify themes and be able to derive patterns within the results

• Self-starter

  • requires little oversight in performing responsibilities when assigned work.

Preferred Skills/Experience –
• Healthcare experience
• System related experience related to cost would be a nice to have
• Technical (acumen)
• Medical billing and coding experience would be nice to have

\nCompany Description

Why work at G-Tech?
G-Tech is a woman-owned company that values your ideas, encourages your growth, and always has your back. When you work at G-Tech, not only do you get health and dental benefits, but you also have training opportunities, flexible/remote work options, growth opportunities, 401K and competitive pay. Apply today!

G-Tech is an Equal Opportunity Employer (EOE), all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

By submitting your application, you acknowledge that recruiting technologies, including AI-assisted tools, may be used to support candidate evaluation, sourcing, matching, and communications.

Company Description

Why work at G-Tech?\r\nG-Tech is a woman-owned company that values your ideas, encourages your growth, and always has your back. When you work at G-Tech, not only do you get health and dental benefits, but you also have training opportunities, flexible/remote work options, growth opportunities, 401K and competitive pay. Apply today!\r\n\r\nG-Tech is an Equal Opportunity Employer (EOE), all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.\r\n \r\nBy submitting your application, you acknowledge that recruiting technologies, including AI-assisted tools, may be used to support candidate evaluation, sourcing, matching, and communications.

Sign up for Job Alerts