Apartment onsite manager

We are seeking a dynamic and dedicated Apartment Onsite Manager to lead our residential community with enthusiasm and professionalism. In this vital role, you will oversee daily property operations, foster positive relationships with residents, and ensure the smooth functioning of all leasing and maintenance activities. Your proactive approach will help create a welcoming environment that promotes resident satisfaction, operational efficiency, and property value. This position offers an exciting opportunity for someone passionate about property management, customer service, and team leadership to make a meaningful impact within a vibrant community setting.

Responsibilities

• Manage all aspects of property operations, including leasing, rent collection, maintenance coordination, and resident relations.
• Oversee lease or rental agreement management, ensuring compliance with Fair Housing regulations and legal standards such as Landlord-tenant law and LIHTC requirements.
• Utilize property management tools like Yardi and OneSite to maintain accurate data entry, filing, and reporting records.
• Conduct regular property inspections to monitor property maintenance needs and facilities management.
• Handle client communication with professionalism via phone etiquette, resolving conflicts effectively through conflict management skills.
• Coordinate with maintenance teams to ensure timely property upkeep and repairs using CMMS (Computerized Maintenance Management System).
• Support leasing activities by upselling available units and managing Section 8 or other subsidized housing programs like LIHTC.
• Develop budgets in collaboration with senior management while maintaining financial accuracy through budgeting experience.
• Foster a positive team environment by managing staff schedules, providing training, and promoting excellent customer service standards.
• Ensure compliance with all applicable laws including Fair Housing regulations and Section 8 guidelines while maintaining high standards of property management.

Skills

• Proficiency in property management software such as Yardi, OneSite, and other property management tools.
• Strong knowledge of landlord-tenant law, Fair Housing regulations, LIHTC programs, and Section 8 housing policies.
• Extensive real estate administrative experience including lease management, contracts, data entry, filing, and office procedures.
• Excellent customer service skills with the ability to communicate effectively via phone and in person.
• Conflict resolution expertise combined with negotiation skills to handle tenant issues diplomatically.
• Proven team management experience with the ability to lead staff effectively in a fast-paced environment.
• Competence in facilities management including property maintenance oversight and use of CMMS systems.
• Ability to manage budgets accurately while identifying opportunities for upselling or revenue growth.
• Strong organizational skills including filing systems, data entry accuracy, and record keeping for legal compliance.
• Familiarity with Microsoft Office Suite for reporting, correspondence, and documentation purposes.

Join us as an Apartment Onsite Manager where your leadership will directly influence the quality of life for residents while driving operational excellence!