Medical Billing & Collections Specialist - Hybrid {174844}

Medical Billing & Collections Specialist (Hybrid) — Glendale, AZ

Pay Rate: $23.00/hr
Position Type: Contract-to-Hire (13 weeks initial)
Schedule: Monday–Friday, 8:00 AM–4:30 PM (No on-call / no weekends)
Location: Glendale, AZ (Hybrid) — first 2 weeks on-site, then 2 days in office / 3 days work-from-home (you can choose your WFH days)
Openings: 2

Overview

We’re hiring a Medical Billing & Collections Specialist to support a high-volume healthcare billing environment. This role focuses on billing, payment application/reconciliation, and collections follow-up while maintaining strong customer service and clear documentation.

Key Responsibilities

• Generate and review invoices; apply and reconcile payments
• Manage past-due balances and perform collection follow-up
• Research unapplied/misapplied payments and resolve discrepancies
• Work AR aging reports and prioritize accounts for follow-up
• Investigate short-pays, disputes, denials, and related claim issues
• Respond to customer inquiries via phone/email/chat and coordinate with internal teams
• Maintain thorough, accurate notes and documentation on accounts

Required Qualifications

• Medical billing and collections experience
• Strong understanding of accounts receivable processes and basic accounting concepts (debits/credits)
• Experience working AR aging reports and prioritizing collections activity
• Strong reconciliation skills and attention to detail (high-volume environment)
• Proficiency with Excel (pivot tables, VLOOKUP), Outlook/Teams
• Professional written/verbal communication and customer service skills

Preferred (Nice to Have)

• Experience with billing platforms such as Waystar, Instamed, Availity, WellSky, or similar EHR/EMR/billing systems
• Home Health billing experience
• Familiarity with EOBs/denials and basic contract language (LOA/SCA)

How to Apply

Contact Austin Faris
5867107941