Communications Outreach Associate

Communications Outreach Associate

S.H.O.W. ATL – Atlanta, GA
Full-Time | In-Person | Paid Training

S.H.O.W. ATL is seeking confident, personable, and motivated individuals to join our Atlanta team as Communications Outreach Associates.

This is a full-time, in-person, customer-facing role focused on communication, community outreach, brand representation, and customer engagement. Communications Outreach Associates interact directly with customers on behalf of established client brands, introduce products and services, answer questions, and help connect customers with solutions that fit their needs.

This position is ideal for individuals looking to build professional experience in communications, sales, marketing, customer engagement, and business development.

Paid training is provided, so previous industry-specific experience is not required.

Responsibilities

• Engage directly with customers through face-to-face outreach
• Communicate information about client brands, products, and services
• Build positive relationships with prospective and existing customers
• Answer questions and identify individual customer needs
• Assist customers with available products, services, and enrollment options
• Support customer acquisition and outreach initiatives
• Represent client brands professionally during customer interactions
• Deliver clear and consistent brand messaging
• Work alongside team members to achieve daily outreach and engagement goals
• Participate in ongoing communication, sales, and leadership training
• Maintain a positive and professional customer experience
• Provide feedback from customer interactions to help improve outreach efforts

Qualifications

• High school diploma or GED required
• Strong verbal communication and interpersonal skills
• Comfortable initiating conversations and interacting with customers
• Professional, dependable, and punctual
• Positive attitude and willingness to learn
• Comfortable working in a goal-oriented environment
• Ability to receive and apply feedback
• Strong teamwork and relationship-building skills
• Reliable transportation to the Atlanta work location
• Available for full-time, in-person work

Previous experience in communications, customer service, retail, hospitality, sales, promotions, marketing, outreach, or another customer-facing environment is preferred but not required.

What You'll Gain

• Paid hands-on training
• Professional communication and presentation experience
• Customer engagement and relationship-building skills
• Sales and customer acquisition experience
• Brand representation and outreach experience
• Leadership and team development opportunities
• Experience working with established client brands
• Opportunities for professional growth based on performance and development

Work Location

Atlanta, GA

This position is fully in-person and is not a remote or hybrid opportunity.

Hiring Process

Northgate Workforce is assisting S.H.O.W. ATL with recruiting and candidate screening for this position. Candidates selected to move forward will be contacted with additional information regarding the interview process.

Equal Opportunity

S.H.O.W. ATL considers qualified applicants without regard to legally protected characteristics.

Join S.H.O.W. ATL to build real-world experience in customer relations, sales, and professional communication while representing established client brands. We provide paid training, hands-on coaching, a team-focused environment, and opportunities for performance-based growth and leadership development.