Front Desk (Urgent Care)

Voted Best Urgent Care in Orange County! Must be available to work some weekends.

Are you friendly, organized, and passionate about creating a positive experience for patients? Join Marque Urgent Care, a leader in exceptional patient care with a reputation for innovation and excellence. Our Aliso Viejo clinic is looking for a dedicated part-time Front Desk/Office Team Member who thrives in a fast-paced, team-oriented environment and enjoys helping people.

What We’re Looking For

• 1+ year of front desk, administrative, customer service, or medical office experience preferred
• Healthcare or medical office experience is a plus
• Strong communication, organization, and multitasking skills
• Comfortable working in a fast-paced environment and managing multiple priorities
• Friendly, professional, and patient-focused attitude
• Strong attention to detail and ability to work well as part of a team
• Must be available to work some weekends
  

Why Work at Marque?

• Grow Your Career – We support career advancement, ongoing training, and internal promotions. Many of our team members have grown into leadership roles!
• Positive & Supportive Team Culture – Work alongside experienced providers and team members who value collaboration, communication, and exceptional patient care.
• Competitive Pay & Benefits – We offer medical, dental, and vision insurance, paid time off, a 401(k) with employer match, and more! $23–$25 per hour, depending on experience.
• Modern, Patient-Centered Environment – Be part of a growing healthcare organization focused on providing an exceptional experience from the moment a patient walks through the door.
• Flexible Scheduling – We offer a variety of shifts to help support work-life balance.
  

What You’ll Do

• Welcome and check in patients with a warm, friendly, and professional attitude
• Answer phones and assist patients with questions, scheduling, and reservations
• Verify insurance information and collect required patient information and payments
• Maintain accurate patient records and assist with administrative tasks
• Communicate with providers and clinical team members to help keep patient flow running smoothly
• Help maintain an organized, welcoming, and professional front office environment
• Provide exceptional customer service and support throughout the patient experience

Ready to take the next step in your career?

Apply today and become part of a company that values teamwork, growth, and delivering an exceptional experience for every patient.

Since opening in 2010, we have achieved an excellent reputation, including being voted by our communities and staff year after year as the Best Medical Group and Top Workplaces USA in Healthcare, Innovation, and Purpose & Values. Our patients expect excellence, and our team works together to ensure they receive it.

We have a history of giving back to our local communities and schools. Marque is proud to lend financial support to several community services and organizations, but when it comes to community involvement; our team truly makes the difference. Through the relationships that bloom between our employees and community organizations, we can see the impact of our commitment. By encouraging a positive and passionate spirit of working together as a team, we strive to make a real difference.

Since customer service is at the core of everything we do, the most important attribute you can have is a great attitude. To stay on a career path with us, you must bring a great attitude, a sense of humor, and a smile to work daily and always positively interact with others. We look forward to meeting you!

Why Work Here?
People join Marque because they want to be part of a company that is dedicated to the betterment of its employees, and who strives to be the best in the business. We allow our team the flexibility to do their best without the unnecessary constraints of administrative bogdowns.

Our team of clinicians treat each other like family, and we allow our clinicians to contribute their unique skills and ideas to help grow our company. We offer a great work/life balance, and many of our clinicians have been here since our founding in 2010. We are an innovative company that strives to incorporate new technology and processes to make the patient experience better, and we offer our clinicians the opportunity to learn new skills in specialty services such as virtual medicine, pediatrics, concussion management, and chronic care management. We even have a large workplace wellness service line that cares for hundreds of employer groups in our area.

Our clinicians tell us that Marque is the best company they have worked for, and we believe that’s because they are contributing to our culture of excellence. Our Irvine-based back-office operations support our clinical practice and our medical team so that our clinicians can focus on delivering high-quality medical care without the stress of take-home work on mundane paperwork tasks. We do weekly clinical calls for education and quality review, quarterly meetings for operational topics, and holiday events to celebrate our employees. We are not your normal urgent care group, we are Marque and we want you to join our family!