Sales Support / Customer Service / Administrative

We are seeking a detail-oriented Sales Support/Customer Service Coordinator to support the sales department with customer requests, program administration, and daily operational needs located by Howell, NJ (Fully onsite). This position is ideal for someone who enjoys working behind the scenes to keep sales processes organized, accurate, and moving forward.

Key Responsibilities

• Oversee the submission and follow-up of customer rebate and warranty requests from initial review through completion.
• Review applications and supporting documentation to identify missing or inaccurate information before submission.
• Partner with sales, customer service, and other internal departments to coordinate approvals and resolve issues.
• Keep customer records, submissions, and related documentation organized and up to date.
• Assist the sales team with administrative tasks, reporting, correspondence, and general day-to-day support.
• Monitor deadlines and manage multiple requests simultaneously while maintaining strong attention to detail.
• Respond to customer and internal inquiries in a professional and timely manner.
• Help improve administrative processes and ensure sales-related activities are completed efficiently.
• Work independently on assigned responsibilities while contributing effectively as part of a collaborative team.

Qualifications

• Previous experience in sales support, customer service, office administration, or a related environment preferred.
• Strong organizational and time-management skills with the ability to prioritize competing deadlines.
• Excellent attention to detail and accuracy.
• Strong written and verbal communication skills.
• Comfortable working independently and taking ownership of assigned tasks.
• Proficiency with Microsoft Office, including Excel, Outlook, Word, and PowerPoint