Part Time Front Desk

We are looking for an outgoing, reliable, and professional Part-Time Front Desk Receptionist to join our team on Tuesdays, Thursdays and Saturdays!

Responsibilities

• Greet patients warmly and provide excellent customer service
• Answer phone calls, text messages, and patient inquiries
• Schedule, confirm, and manage patient appointments
• Check patients in and out
• Process payments and assist with basic billing tasks
• File insurance claims, create superbills, etc
• Maintain accurate patient information and records
• Keep the reception area and treatment rooms clean, organized, and welcoming
• Assist with general administrative tasks and daily clinic operations
• Help maintain a calm, professional, and relaxing environment

Qualifications

• Previous front desk, receptionist, customer service, or healthcare experience preferred
• Excellent communication and interpersonal skills
• Friendly, professional, and patient-focused personality
• Reliable, punctual, and organized
• Comfortable answering phones and communicating with patients
• Ability to multitask and stay organized in a busy environment
• Basic computer skills
• Healthcare, acupuncture, massage, or wellness experience is a plus
• Bilingual in English and Chinese or Spanish is a plus, but not required