On Site Property Manager

1. Operational Management

• Oversee daily operations, ensuring smooth functioning of all property systems and processes.
• Manage leasing processes, including showings, applications, and move-ins/move-outs.
• Ensure compliance with local, state, and federal housing regulations.
• Coordinate with maintenance staff to ensure timely repairs and upkeep of the property.
• Enforce community rules and regulations.

2. Financial Management

• Track and report financial performance, including occupancy rates, rent collections, and expenses.
• Ensure timely rent collection and address delinquent accounts through appropriate processes.

3. Leasing & Marketing

• Develop and implement marketing strategies to attract new residents.
• Monitor market trends to adjust pricing and incentives competitively.
• Maintain and enhance relationships with existing residents to ensure renewals.
• Monitor online reviews and social media for reputation management.

4. Resident Relations

• Respond promptly and professionally to resident concerns and complaints.
• Foster a sense of community by promoting positive resident interactions.
• Handle escalated issues, including disputes between residents.
• Maintain an open-door policy for resident feedback.

5. Staff Supervision

• Manage maintenance
• Foster a positive team environment
• Ensure staff adheres to property management policies and procedures.

6. Maintenance & Safety

• Oversee preventive maintenance schedules to maintain property value and functionality.
• Ensure timely response to maintenance requests and emergencies.
• Conduct regular property inspections for safety and compliance.
• Coordinate with third-party contractors for specialized maintenance services.
• Ensure proper waste management, landscaping, and common area upkeep.

7. Compliance & Legal

• Ensure compliance with Fair Housing laws, ADA regulations, and other applicable laws.
• Maintain accurate records for audits, inspections, and legal purposes.
• Handle lease violations, evictions, and legal matters with proper documentation.
• Ensure proper documentation of all lease agreements, amendments, and notices.

8. Technology & Reporting

• Utilize property management software for operations, accounting, and leasing.
• Generate reports on occupancy, revenue, maintenance, and resident satisfaction.
• Monitor key performance indicators (KPIs) and suggest improvements.
• Stay updated on property management technology trends and implement new tools as needed.