MGH Hem/Onc Sr. PA

Pediatric hematology/oncology clinic hiring for senior patient service rep.
Hours: Monday through Friday 8:30am-5:00pm
Type: contract to hire
Location: downtown Boston - no free parking

Job Summary

• Performs administrative functions to support smooth and efficient clinical service and practice operations.
• Performs administrative duties related to patient visits including scheduling, check-in, check-out duties (performs all duties of the other levels at highest proficiency level).
• Make patient appointments and maintain appointment records.
• Assist callers with routine inquiries and triage matters appropriately.
• Process patient billing forms and scan documents to patient medical record (EPIC).
• Acts as "Super User" for scheduling, registration and billing systems. Provides assistance and training to others in these areas.
• May perform more complex or specialized functions (i.e. surgical scheduling, schedule changes/blocking) at more advanced competency level.
• Handles, screens and/or takes messages related to prior authorizations, provider questions, prescription refills, and test results.
• Additional responsibilities as assigned.

Qualifications

• High School Diploma or Equivalent required
• Office experience 3-5 years required

#zip